Pacific Pest Management

I'm a project manager and supervisor for an electrical services company, and so I know how important it is for a business to grow with a good word to mouth and healthy reputation. It's been a few weeks since I got Pacific Pest to treat my apartment for bed bugs, and I couldn't be happier. Very professional, clear and fair on prices. I highly recommend them for future projects, take this review sincerely as I don't leave reviews usually and felt I have to leave credit when it's due. For the record the competition was offering either double the prices, or wouldn't even bother answering or coming since it wasn't close enough for them to serve. Pacific Pest stood out in all ways, couldn't ask for more:)

I would not recommend this business. They came to perform a routine fumigation for us. Throughout the process, they had a bunch of people asking redundant information over and over again. Upon finishing the job, and they ended up causing paint damage on our door and became unresponsive when we asked them to look into the damage they caused. I would avoid doing business with them.

We signed up for the reoccurring pest treatment (our home has a *ton* of bugs), and our experience has been great so far. Our initial treatment was lackluster, but Pacific Pest took the feedback extremely well, quickly sending out another person to do an additional treatment (doing a much more thorough job that time). I want to give a shoutout to Alan in particular. He's very friendly and explains everything he's doing. He works hard to make sure that he gets everything right and that you're taken care of. Rarely have I seen better customer service from a firm. Highly recommend!

This review is long overdue. I had a termite problem on my property and called several termite companies for estimates including Pacific Pest Management. From the start, Inspector Sandy impressed. She was on time and conducted a detailed inspection including the crawl space under the house. Although she personally inspected the crawl space, I appreciated how she used a robot camera to show me problem spots so that I didn't have to enter it myself. The termite treatment was complicated by two factors. First, the garage had been built next to the property line on two sides so any tenting would have to go over the fence and into the neighbors' yards. Second, I wanted to move into the house as soon as possible but I didn't want to move anything in until the termite treatment was completed.

We found cockroaches in our new rental house the day after moving in. The landlord sent out an exterminator who did very little, so we wanted an independent evaluation. I told Angel that we might not hire them (since the landlord should be paying for the extermination), but he came out to inspect the house anyway and advise us on a course of action, for free. As a non-expert, it's always hard to know until later whether a service company like this did a good job. But Angel was kind and professional, and his advice squared with what I've read from other sources. I appreciate his help very much.