Park Slope Plumbing Supply

We had a fantastic experience with Park Slope Plumbing. Tom and Tony were incredible throughout the entire process. We made a significant purchase and, like with any large project, there were some delays from distributors that were out of their control. What stood out was how the team handled it. Tom, the owner, personally made calls to vendors to get things moving. He got creative with us to find solutions and made sure the project stayed on track. That kind of involvement from an owner is rare and deeply appreciated. Tony was also outstanding. He made sure everything flowed smoothly and kept us informed every step of the way. The communication, professionalism, and commitment to seeing things through were top notch. I understand some of the other reviews here, but in my experience, wh

Called them today, asking for quote on clogged plumbing inspection. Dispatch was rude refused to talk and explain what would be charge to come and inspect it after it ended call. Not sure where positive reviews came from.

Sold a display vanity to my client and never included the wall mount hardware. Client called them they said contractor need to find screws for it. I called and took pictures then they said mfg will send hardware on their convinces. Told them unacceptable then the said they included the hardware for pick up. Told them no they need to speed up the package overnight. They claim is beyond their control so we wait. Now I will retract all business to them and Ferguson will be the new supplier. $20 over night will cost them more in business.

Great place that has helped locals for many years, always helpful and friendly with reasonable prices for service. Always doing charity events like Tous for Tots and helping feed local pets.

Update: So today I stopped by for some help. They told me to order the part online. I really hate when you take the time to go to a brick and mortar store, and they just tell you to get it online. I got the impression that they prefer to work directly w plumbers and contractors and don't care about smaller sales. Old 5-star review: If I could write a title of this review, it would be: Do Not Buy Your Toilet at a Big Box Store. That's because I went through 2 such stores to buy a Toto toilet. The first time, it arrived in about 55 different pieces, completely shattered. Then I had to deal with returning this carcass of a toilet. (They wanted me to return 100 lbs. of porcelain shards myself!). Store #2 never got to the delivery stage, since they did not provide "white-glove" delivery to Bro