Parking 120 LaSalle

Valet parking was closed, but most of the garage was roped off for it anyway. Spots were not marked. No elevator on the self-parking floors, which was a major and unexpected problem for a passenger. Google could not give accurate directions to the entrance.

I will NEVER park here again. I WAS ALMOST TRAPPED because I was looking for the elevator and did not want to take the stairs. I found A elevator. But little did I know it only went down. I got to the 1st floor only to find one locked door and one that was open. I followed the open door to some docking area. That’s when i realized i took the wrong elevator. I tried going back up, but it wouldn’t let me. I tried pressing the intercoms, but no answer. I decided I’d just follow the path of open doors until I found ANY exit. Luckily, I did. I’ll NEVER park here again! Those signs pointing to “Pedestrian Exit” SHOULD mention there’s NO ELEVATOR. And I guess if you’re handicapped you’re screwed trying to get downstairs 🤬.

Booked thru spot hero while at city hall. SO TERRIBLE. Cramped parking, incredibly hard to navigate, and I couldn’t extend when I needed 40 more minutes. I ended up paying twice what I originally paid for that extra time. Won’t use again!!

Everything went smoothly until we arrived at the parking garage (on a Sunday, when this garage is self-park). Just like for the car in front of us, our QR code didn’t work, so I pressed a button to call the attendant. She had me read her the Parking ID Number, and then opened the gate to let us in. This took 10 min, much to the annoyance of the cars behind us. On the way out, the same thing happened! This time I also was asked to spell my name, give my phone number. Perhaps this garage runs smoothly in valet mode, but my weekend self-service experience was awful.

No one answers ph- can’t get my car from valet - had to take uber home