Parking Management Inc

Their payment machine was down so it was a cash-only inconvenience. It would have been nice for this to be posted online somewhere as a heads-up. I was in a hurry on my way to an appointment and found out that they would only accept cash when pulling into the garage. When I explained my situation to the attendant and asked if I could park and pay later or work something out, he was not willing to help me or work anything out. He had a nonchalant, I don't care attitude. Then I asked where the next closest parking garage was, he lied and said it was far away, but turns out The Residences At Waterview right across the street had a parking garage where I went.

There billing accuracy needs work.Tjey deactivated my entry pass. Paid my monthly bill 10 days ago and I'm have to park elsewhere today until they get it together. I don't have 100+ dollars a month for these kind of mistakes on their part.

This would be a great parking garage, if not for the very rude 6 am attended, he never wants to help. He acts as if he does not speak any English. You have to lay on the horn when he is in and he looks back at you as if he is doing you a favor to let you in the garage. Such a disappointment to have to deal with him so early in the morning.

No signs about closing early. Car was locked in at 7:30 pm on a Friday night. Asked the attendant upon entry about time. He never said they close early.

Locked out of garage at 7pm on a Thursday. No signs with hours and no way to reach customer service.