Payless Water Heaters & Plumbing

This place is incredible, no bs, very professional, from Bianca the rep who created my work order→ Adan, who is literally the best Tech I have ever had work at a residence of mine. This Tech Adan came in, was extremely professional, took his time to explain the process, when he quoted my job, there was no pushing to get more money, no awkward pauses, this guy laid it all out and got me the price that I wanted and went above and beyond in the replacement of my 15 yr old water heater. The job was immaculate, he cleaned the area, he put a TMP in, he put an awesome looking gas shut off that came to the front, no bs, he made it look like a commerical building install. God bless Adan Bianca and this company, and may they have an abundance of business for years to come. And I'm a sob about deta

I walked into my laundry room and my hot water heater let me know it was time to be replaced. There was water everywhere. I called several places and the best response and price I got was from Payless Water Heaters. Jessica on the phone was quick to get someone out there. She followed up to make sure I was satisfied. Jerry V came out and inspected everything. He explained what needed to be done and let me know what it would cost while here. They needed 2 people for the job because I was replacing a 75 gallon tank for a smaller tank. Jerry and Dustin did the job and they were both great. They were friendly, thorough, and both knew what they were doing. The job was done quickly. They left the work site spotless and everything is working great. I very happy with the work they did and I will r

(Antonio) aka Tony was absolutely amazing! He was helpful, patient, and able to answer every question I had. He quickly assessed the issue, figured out the best solution, and even made sure I got the best possible deal. He took care of everything the same day, followed up with my warranty services, and taught me how to maintain my new water heater — including how to drain it yearly. He communicated clearly throughout the entire process, worked efficiently, and didn’t mind the mess or my dogs. My flooded garage is now completely dry and organized, and I have hot water running again! Tony was friendly, professional, and genuinely great at his job. I’ve already recommended him and Payless Water Heaters to my neighbors in the nearby townhomes. If you need fast, honest, and reliable service,

Darren was very knowledgeable and was very helpful on my decision to get a tankless water heater. His work was done in a very professional and clean way. I would like to ad after checking their price is considerably more expensive. Through the gas company same unit would have $3600 verse over $6000🤷🏻‍♂️. I will know to check with the gas company on average price.

I needed to replace my Bradford White 50 gal gas water heater after 16 years. I went to Bradford White's website and Payless was one of their preferred vendors in my area. I called and they sent Carlos R the next day. Carlos was excellent and did a very nice job removing the old water heater and replacing it with the new one. He was pleasant, knowedgeable and answered all my questions. I was very pleased with the entire experience. The back office was also very helpful, supportive and sent updates letting me know when he would arrive. I probably could have saved some money if I had gotten more quotes. But I was very happy with Payless. I would highly recommend them.