Pella Windows and Doors Showroom of Great Falls, MT

We have not had that great of service with the store in Great Falls. We installed windows last April and the weather stripping keeps coming out of the windows on the top. We have talked to them and tried to get them to fix it but nothing has happened. We'll be going somewhere else for windows next time if they don't give better service.

We literally have a “house full” of Pella windows and had super customer support over the past few years. Very happy.

Best service of any company I have dealt with. Les, at Great Falls Pella, was extremely knowledgeable and skilled in helping us with picking windows and doors when we designed our home several years ago. Every choice was perfect. Now, several years later, we had an issue with some cracking of a specific portion of the frame around the internal blinds. Pella evaluated the issue and said they had never seen that issue before. They completely replaced the affected frame in all of the affected windows at absolutely no charge. A company that actually honors their warranty!! Any of my future purchases of windows or doors will be with Pella of Great Falls.

We had Pella windows installed a few years ago and they have been great! I was able to design the way I wanted and put the sliders at eye level instead of on the bottom. The windows replaced the old 1960s ones that had shifted overtime and were leaking air badly. The Pella windows are so quiet with smooth operation. Les and the crew was very professional and left no mess. We plan on getting Pella to do the rest of the house when we can afford to do so.

Let's face it new windows are expensive. Les helped me form a game plan to replace windows and doors in 3 stages. I just had the first stage installed. (4 windows) today was 102. My house stayed cooler than it did with temps in the low 90's. Behind the curtain of the windows that have not been replaced I could feel a heat pocket. Behind the curtain of new windows no heat pocket AT ALL. I am amazed at the difference. I am 100% happy! I highly recommend this company.