Pence Heating and Cooling

Check out this 5 ton heat pump installed by Haden at Pence.Westin installed the furnace and Dan diagnosed the problem to begin with.Mandy managed it all! this is a great crew!! I also met Rob the owner what a nice guy he is.

Pence Heating and Cooling was professional from the beginning to the end. All technicians I interacted with are experienced, helpful, and willing to go above and beyond to make sure everything was installed properly and tested before concluding their visit. Management was flexible with scheduling, and made sure to show how everything was installed in case any issues arise later on. Highly recommend.

Chad was very friendly and helpful in helping us to get the best options for replacing our HVAC systems. Installation was done in one day removed and disposed of old equipment and cleaned up all debris. Highly recommended!

I was recommended Pence in Smithville, MO from a couple of customers I work with while seeking estimates for a replacement hot water heater. The difference I noted is the family owned company responded to me and answered all my questions promptly and honestly without the "business talk." Dan the installer has a calm, no rush attitude that makes you and the family feel at ease to have him in your house working around the kids. He went above and beyond to make sure everything was satisfactory and in working order not only to my standards but his as well. The price is what they say it is which I'm thankful for, no hidden surprises. They win in most affordable but I would've paid more just for their mannerisms and professionalism. I cannot recommended Pence in Smithville enough and will defini

We've used Pence Heating and Cooling since we bought our house 5 years ago. They are our go-to for our heating and cooling needs. We just had our heat pump and air handler serviced for the winter and they were out the day after we called for the appointment. They are fast, reliable and always answer any questions we have.