Penguin Pools

Run away from Penguin Pools! Shoddy work by concrete contractor. Holes in my concrete pad which caused erosion under the pavers. Supposed to be lifetime warranty, yea right. I’ve been in contact with multiple owners who have had similar issues with their pool construction. Time for a Class Action lawsuit! Attached photos proving undermining and hole in the slab foundation that was poured in order to provide a lifetime warranty on the deck and pavers. Now Penguin Pools is legally threatening me regarding my 100 % true review!

Our family has lived in SW FL for 42 years. During that time, we have had several pools built for different homes we've lived in. We've tried the "Big" pool builders and the small mom and pop companies with varying degrees of satisfaction. Penguin Pools easily tops everyone of those building experiences...it's not even close! From our first design consultation with John to the completion of the pool last week, we were always made to feel valued and appreciated as customers. Anytime we had questions or concerns, the office staff were quick to be sure our concerns were met. Throughout the construction process, John continually checked in to ensure things were going smoothly. As the construction moved along, we shared with the office staff that our family had an important event taking p

We met with a few pool companies before we made our decision and we chose Penguin. We liked the idea it was Family owned and they treated us as Family. We obviously were very anxious to see the end results I think we may have driven them crazy at times . I can tell you it is worth it to really consider Penguin pools , you will have a quality job. Our Nieghbors who also had pools installed told us how great ours looks. One Neighbor is very particular and he said how impressed he was with the job.

Updated for Hurricanes Helene and Milton: After these two new hurricanes, John reached out to me to see if I needed help with pool cleaning. Again John and Andy did a very good job getting my pool cleaned and my pump motor replaced. Of course, “everyone needs everything” after damage from a hurricane, so patience is necessary when resources or parts are scare. Thanks again Penguin Pools. After Hurricane Ian: John and his team at Penguin Pools did excellent work emptying and cleaning my pool after Hurricane Ian. The effort required a lot of hard work and some heavy duty equipment to get the job done. They cleaned the area around the pool of sand and some small debris, helping to minimize small items blowing into the pool after it was cleaned. They pulled many unusual items out of the pool

By the time we decided to automate our pool and changed to saline, the work was done in less than 10 days; decisions - finish. We also added a new, updated spa pump. Since this is our first pool, John and Roberta were very helpful and patient teaching me how to run and schedule with new app. Everything works great. We are very satisfied.