Perfect Cleaning

I had an incredibly disappointing experience with Perfect Cleaning, and I feel compelled to share so others don’t waste their money like I did. I hired them for a two-hour cleaning session, expecting a professional, thorough job, especially since I’d heard good things from their website. Unfortunately, my experience was anything but professional. First off, they didn't even stay the full two hours I paid for. They wrapped up and left well before their time was up, but I still got charged for the full time. I wouldn’t have minded as much if they had actually done a decent job, but they didn’t even come close. I asked specifically for a few key things to be taken care of – like cleaning the shower, appliances, and the baseboards – thinking that would be standard for a cleaning service. But

I used them 1 time several years ago. There is a Gentlemen named Fabian who will NOT STOP calling me. It is super annoying. I’ve asked him to stop 50 times and he still calls asking “when will I need services again?” I likely would have used them again, but stoped because of him, I will never call them again. I also previously recommended 10+ family and friends in which I now told them all to look elsewhere because of him. Have some social cues Fabian. Stop pestering me please.

I am beyond impressed with Perfect Cleaning! I purchased a 3-hour package, and the team delivered exceptional service—on time, professional, and incredibly thorough. They left my home looking spotless and refreshed. I was so impressed with their work that we decided to switch to weekly recurring cleanings. Highly recommend them to anyone looking for top-notch cleaning services!

I would love to have left a 5 star review, as I do believe the cleaners themselves did a good job; however, as two other reviews have mentioned, I now get an ENDLESS litany of phone calls from different numbers that sometimes sound like the original person I booked with, or the numbers come up online as other RVA cleaning services. I guess my number has been passed around now, but as one review mentioned---some of the voicemails are BIZARRE and incoherent, like someone butt dialed you on a bender.

Great Team. The ladies arrived a bit earlier than scheduled and I was not at home, but things worked out well. I hired an initial 2 hour service just to have a feeling of it. Now I am getting them on weekly basis. I have 2 dogs and 1 cat, and I could not be happier. Thanks Perfect Cleaning Team