Perfect Home Services

I contacted Perfect Home Services during a January cold snap because my furnace was short-cycling and not heating, and I needed same-day service. Scheduling required dealing with their clunky AI phone system, but to their credit, communication afterward was prompt and clear with regular text updates. The technician, Tyler Haines, arrived on time and was professional and thorough. He documented the issue with photos and explained that water condensation had damaged the inducer motor and pressure switch. However, the interaction quickly shifted from diagnosis to sales. I was repeatedly encouraged to replace my entire furnace because the repair would cost $2,500—despite the unit being only 11 years old. After “discounts” were applied, the repair price dropped to $1,791. Once I agreed, a new

Tammer and Saeed came out from Perfect Home Services and rewired the humidifier to work and repaired 3 water leaks under warranty. Great skilled technicians, and it is worth using a reputable company that has great warranties and stands by there customers and work!

Technician came out for a furnace tune-up, he was great. Very friendly and professional, he explained everything he was doing and why. He vacuumed inside the furnace and wiped everything down inside and out, and cleaned the fire sensor which he said was the problem, but the furnace is still not heating the home to the set temperature. It's currently set at 76 but the temperature in the house is 71. It turns on for a few seconds and then shuts off, doesn't stay on long enough to heat the home. Problem not solved. UPDATE: 11/25 Technician returned and took his time to diagnose the problem He went through a checklist of possibilities until he located the problem, once discovered, he showed me, clean the part, reinstalled it and tested the furnace 4x, hooray it was repaired and worked like n

I called Perfect Home Services because I needed to have my furnace serviced. Tammer C. arrived promptly, diagnosed the problem quickly and expertly fixed the issue. Tammer C. was very courteous and explained the repair process clearly. He provided expert preventative tips so that I might maintain my furnace in good working order. Highly recommended. Five stars.

We have been doing business with this company for years and have always been satisfied. Since our last interaction we unfortunately have changed our minds. We had a tech come in to check our furnace and told us we needed a repair that would cost an exorbanant amount of money. The thought was to get a new furnace and AC. However, after going through applying for financing and given a quote that was 17k+, we looked around elsewhere and found someone who could do the job for less. When calling in to cancel the service, the representative said they would do the service for 7k less than the quote. Here is why we are no longer doing business with this company. When the tech was at our home we explained our situation, one of hardship. So he knew things weren't stable and secure for us. I feel tak