Pete's Pest Control

Edited the original review but in summary I was charged an inspection fee when they sent a technician for a service they do not provide (I felt I gave enough information over the phone for them to make that determination beforehand). The company reached out in response to my review and refunded the inspection fee. I respect the fact they were able to be flexible.

I called to get a quote on a Monday morning. Rhonda was extremely helpful. After I received a quote and tons of helpful information I said I would speak with my husband and call back. She explained if we would like to go forward with the service I could simply go online and click the “contact us” tab and fill in the information. They would have a technician call me to schedule. After speaking with my husband we decided to request the service. Within one hour of submitting the request Pete called to schedule. He set us up for Thursday of the same week. He estimated arrival between 1-2pm and arrived at 12:45. We are so pleased with the customer service and all around service!

The crew at Pete’s is like none other. I found them via a recommendation from a friend and have never called anyone else. They’ve gotten rid of ants, spiders, and calmed me down when I saw rat droppings in my basement. When we had wasps but couldn’t find a nest, they said if they couldn’t find it they wouldn’t charge us, and when I had an infestation of bugs they don’t treat for, they told me how to best take care of it myself. They’re seriously the best people. Rhonda is a gem to talk to on the phone too. She makes my day and helps every single time. And every one of the technicians that have come out over the years have been so professional, thoughtful, thorough, and kind. You wouldn’t think a pest control company would be an utter delight, but this one is.

Pete and Ronda were very responsive, professional and a wealth of knowledge. They provided information straight up, gave me options to address my problems and did not try to upsell or push unnecessary services. This is a company I am happy to support and recommend to my friends and neighbors.

I used Pete's for Carpenter ants last year (the ants have never came back), and most recently for mice. Both times they were knowledgeable, courteous, and professional. Tyler went above and beyond my expectations and I am so pleased with the service I have received both times. I highly recommend Pete's.