Petro Home Services

As a full-service company, they roll in various costs into the price of gas (labor, customer service, financing). They are fairly upfront about this. I have been with them for a year, and I admit I find them extraordinary. I have been going through some financial difficulty but I have never received anything but flexibility and compassion from them. I recommend Petro earnestly, and I believe they provide a quality service that is worth paying for. I feel much better relying on them than having to hunt for cheapest fuel every few weeks. The technicians that they have working for them are all upstanding — I have had the pleasure of meeting several (Matthew, Alphonse) and they inspired trust and behaved like thoughtful individuals you'd trust accessing your cellar. The salesperson who signed

I’ve had a terrible experience with Petro Home Services. On the coldest day of the year (below 0°), my oil tank ran completely empty even though their system showed I was at 80%. Their numbers don’t add up. After my last bill showed ~80 gallons remaining, they supposedly delivered 120 gallons (which should have put me around 200 gallons in a 275-gallon tank). When they finally came out after I ran dry, they only added 110 gallons — and their own records showed the tank as full. That proves their tracking and delivery estimates were wrong. Because they let my tank run empty in extreme cold, my pipes froze. I’m an HVAC tech and got my heat back running myself, but I still had to pay a plumber to help defrost frozen pipes. This never should have happened. A week earlier, their service tech

I've recently come to realize that I've been paying significantly more for fuel through Petro compared to other providers. This has been going on for quite some time—possibly years—and it's frustrating to see such a lack of transparency in their pricing. As a long-time customer, I expected fair and competitive rates, but that clearly hasn't been the case. Disappointed and reconsidering my options.

Brent, tech 44, came out to my parents' home within 24 hours of calling during the first heatwave of this summer. Our HVAC unit has a leak that is hard to find yet he got us up and running for the time being. He was extremely pleasant, communicated each step of the way and had a great attitude even in this extreme heat.

Petro’s Marlon Yumbla is very knowledgable, helpful and cared about our heating needs - he went above and beyond to diagnose our heating system and he was great at installing our new thermostat - very confident with his workmanship and advice - thank you!