Petro Home Services

We closed our account after two really bad incidents we had with this company. We had a bad leak not caught by the yearly maintenance fee we pay. Cost me 1700 dollars to fix the sub flooring. Second incident was the nail In The coffin, they disconnect my oil tank and took pieces to the pump. Cost us 3800 to get my new tank setup before winter. The guy running the office in Warwick is a scammer. I hope petro knows that they are making it hard for customers. Petro is the worst service I’ve ever received. PETRO! Stop ripping people off!

Two years ago, my heat went out. They sent a technician out he damaged my boiler then the company sent a manager out who tried to sell me on a new boiler after a weekend of no heat. I called another company. They came out and fixed it in 20 minutes. I watched the video cameras that I have in my basement and I heard the first technician talking about how he damaged parts of the boiler. They have good oil prices, though.

Been customer for over 10 years, just receive Propane now. In 2024 I did not order more than 75 gallons of propane so finally 8 months later I receive a $99 Fee for not hitting minimums in 2024. When I call to check the charge I spoke to Chris and She told me I received a letter last year. Best part is the way they schedule the propane deliveries so if you now close to new minimums you won’t hit them. I would not do business with Petro they lost the neighborhood friendly energy solution they once had. It’s all about charging you premiums for no service.

I wanted to say thank you! with pending storm coming thank you for coming to top off my tank and it being 8°out.with out asking that is what you call great home services.

*PETRO WILL SUE YOU* My experience with Petro Home Services is genuine and on public record in Rhode Island. PLEASE READ BEFORE CONSIDERING THIS PROVIDER. They currently operate in 12 states and I’m sharing this review across platforms to WARN others — especially first-time homeowners. Petro will trap you as a customer and even take legal action over account balances that are incorrect. They are aggressive, disorganized, and deceptive. Background: I signed up with Petro as a first-time homeowner in Fall 2020. They offered enticing incentives — including a “Buy 1 year of service for $214, get the 2nd year FREE” offer — which made them seem like the best deal. I enrolled in their “Premium Plan” for discounted maintenance and repairs, and also in their “Smart Pay Plan,” which requires mont