PFO Heating & Air Conditioning

Have been dealing with this company for 48years ever since it was Belasco in Cookstown and I would like to say that this is a top of the line company. They may be higher priced than some other companies in the area but they are reputable, accommodating, prompt and reliable. Jeff W. has been here many times and is extremely knowledgeable in this field. Technicians have come out in the middle of the night, return phone calls promptly. Highly recommend service contract. Would not choose any other company!!

I have been a customer for 30 years and they cut me off and left me with no heat. Said they couldn't contact me even though we were already in contact by email. All I asked, by email, was to change the name to mine from my husband's. She said she couldn't do that, that she'd have to close this account and I would have to fill out a credit application. I said never mind then leave it as it is; she cancelled the account anyway, cancelled future deliveries and I ran out of oil had no heat. She didn't email that she had closed the account she said she tried to call - she used an old landline which we no longer have, even though I had given them my new number. When she couldn't reach me by phone she didn't bother to email, just cancelled my account and dumped us after 30 years. After I called

I would like to acknowledge and thank Juan for his expertise and knowledge for identifying and repairing our furnace when we didn't have heat on Super bowl sunday. He realized we had the same issue we encountered on a previous service call. Air had gotten into the line and impeded the fuel from running through the line. He advised he could install a Tiger loop to the furnace and this would resolve the problem. Juan is a teriffic technican and who's ability to find and correct the issue is, OUTSTANDING. Thank you Juan and PFO. Continuet to excel in customer service.

Love PFO. Their technicians are ours spot on. We have done business with them ever since another installer refused to honour the warranty on the unit that they installed, and PFO went to the manufacturer and got our Worked done for us for free. Great organisation, very responsive, You can’t go wrong.

Heat went on a day when we had a weather advisory Tech came out told me he might be able to repair. Next thing I’m handed a phone to listen to a sales guy tell me I need a new furnace and they can’t fix it. Really?? Coldest day of year??? Really?? I paid money for u guys to come to my house for u to tell me u can’t fix it and I pay u $139.00. Still have no heat. DO NOT CALL THEM if u want a REPAIR cause they just want to sell u a furnace that u dont need…!!!