Phantom Water Damage & Restoration

Surge from Phantom Water Damage & Restoration came out to assess damage from a kitchen leak, and honestly… I was overwhelmed before he even walked in the door. What I thought was a “small leak” turned into him finding moisture and damage through floors and walls that I never would’ve noticed. I felt scared and completely stressed (and asked at LEAST a million questions 😅), but Surge was so calm, kind, and professional the entire time. He explained everything so clearly and patiently, and NOT ONCE did he act like I was bothering him. He genuinely seemed happy to be there helping us, which is rare and was so comforting in this situation. At one point he even chatted with my kids about Harry Potter and hunting while working around them, which somehow made the whole experience feel less scar

This company is a scam. They assured me the job would be completed from destruction to repair but instead started the remediation, never finished, and then collected a check from my home insurance. I still had to sign the check also, but I was not going to sign it until they finish the job so the manager called me and assured me that if I signed it, he would get back to me with who was going to finish the job and an estimate. That never happened. Over three weeks ago and I still have heard from nobody again. Initially dealt with Anthony then his boss. Literally left the job like this. Website and other reviews also claim that they see the work ALL the way through.

This company has been amazing! I would recommend to anyone. They were super supportive and kind during the process of restoration after my broke under my bathroom. Explained all the steps well and sisters with my insurance claim. I’m grateful for each person on the team!!

Phantom Restoration did an excellent job taking care of the water damage in my garage from a burst pipe. I recommend them highly. Each member of the team was careful and considerate. They explained what they were doing at each stage of their workz

I can't say enough great things about this company. They made a disaster extremely less stressful. I called on a Sunday afternoon and someone was at my door within a two hour window. Every step of the process was explained. Checked the progress each day in person to ensure everything was going as it should. If you have an emergency, these guys are who you should call.