Phoenix Mechanical

Our furnace went out on a freezing morning, and Sean from Phoenix Mechanical Services truly came through for us. He responded quickly, diagnosed the issue right away, restored our heat, and then replaced the faulty part to ensure the repair was done correctly. Sean and his assistant Gary were professional, knowledgeable, and kind. It is clear they take pride in their work and genuinely care about serving people well. We are very thankful for their quick response and integrity. We highly recommend Phoenix Mechanical Services.

I've had two GREAT experiences with Phoenix teams in the past week. Firstly, John assessed our hot water heater failure quickly and then helped us determine some issues with poorly installed duct work done by a former service company. He was efficient, professional and great to work with. Secondly, Matt and his team who installed our new hot water heater were great as well! They worked around a challenging install and were in and out in less than half a day. THANK YOU!! Highly recommend Phoenix!!

We’ve had a truly exceptional experience with Phoenix Mechanical. From day one, they’ve been incredibly responsive, always quick to return calls or answer questions, no matter how big or small the issue. What really sets them apart is the personal touch—the owners themselves have come to our home to help troubleshoot and explain things clearly whenever we needed extra support. That kind of dedication is rare and deeply appreciated. When we’ve had an issue, as new home owners, they were quick to respond and resolve it efficiently. Throughout the process, their communication has been clear, consistent, and reassuring. Every staff member who has come on-site has been highly knowledgeable, helpful, and respectful. It’s clear that they not only know their craft well but also value the custo

I recently purchased a home and needed to replace the old oil furnace to something more energy efficient. I reached out to Phoenix Mechanical and received options and quotes that best fit my situation. Mark and his entire team at Phoenix were very responsive, respectful and trustworthy. Mark and the installation team were all very knowledgeable. The installation went smooth and was done very neatly, even the inspector was impressed. I highly recommend them.

I have been using Phoenix Mechanical for a bit more than 2 years. Initially, I contacted them to take over both our heating and air-conditioning maintenance, which they did flawlessly, including fixing a hard-to-fix problem with our Viessmann boiler. This spring one of our air-conditioning systems failed and Phoenix worked with us and helped us find an energy efficient AC/Heat Pump unit that satisfied our requirements. Everyone we have worked with, from senior management, in particular Jonathan Nissman, to system installers to service personnel to office staff, has been prompt, knowledgeable, courteous and capable. Our experience with Phoenix to date has been excellent, and I have no reason to believe that will change.