Piedmont Metro Heating and Air

Morgan and Thomas are amazing to work with! You just don't find this level of service much anymore these days. They are very responsive, professional, caring and cost was more than comparable. They truly care about their customers and it shows; in the work they do and how they go above and beyond to get them back up and running and comfortable. They helped us with a gas pack repair at one location and install of new system at another. Highly recommend and will use them again in the future.

At the start of the season my Heating Unit gave out and we were in need of a quick response. I reached out to Piedmont and they arrived within a couple of hours and informed that the unit would have to be replaced. The problem though was that the current manufacturer was dealing with supply chain issues and it would be weeks before we would get the same unit. Piedmont recommend a unit that had no supply chain issues and better yet, it was made here in the states. They also felt, based on experience that it was a better until by far. To date, that was the right decision to replace the old unit with a different manufacturer. Piedmont was able to get the unit replaced in 36 hour time frame. The team at Piedmont handled were fantastic and I would recommend to anyone!!!

Highly Recommend - Piedmont has been absolutely phenomenal to deal with!!! We have had issues with our heating system this winter and Matt has been amazing to work with. He came back for numerous assessments with an hour of us calling and has been able to isolate where the problem was coming from within our heating system. 10/10 customer support!!!

My heat went out today when I got home from work and the house was 45 degrees I called Piedmont Metro and they had a technician here within a hour. They were very professional and was very knowledgeable about our unit and answered all I questions so we were able to understand. They had our unit running that day and the price was very fair. THANKS PIEDMONT METRO for helping us in our time of need. Would defiantly recommend them to everybody I can.

We called Piedmont recently when our unit went out. From the moment we called they were polite and courteous! The tech was on time and diagnosed the issue. He told us he would return when he had the part. He came back and had us up and running in no time. This guys are the best and we are so happy we found them for all our heating and air needs!