Pinnacle Lawn Care

I don't write many reviews but I need to commend the group of employees providing lawn services for us in Parkview at the Wilderness. I'm speaking of those that mow, provide sprinkler services, fertilize, pull and spray weeds, spray trees, trim bushes/shrubs. All the employees are so nice and conscientious. Thank you for your hard work! It's appreciated. Barbara Emary

I have worked with Pinnace for many years for different HOA’s and they are great to work with. The owner, Ben is very responsive, knowledgeable and works to fix any concerns any residents may have and they take pride in their work. The office staff is also very friendly and responsive!

This response to my review of your company is completely false, making my decision to give you 1 star even more justified. There was NEVER an offer of replacing the pump which is what I asked for from the start. Your receptionist Paulette was completely rude and condescending to me when I spoke with her about it, and if memory serves hung up on me. And in fact you were the one who said it just needed "water rated wire nuts" on the splice and it would be fine. Response from the owner 39 minutes ago Mrs McCartney Sorry for your dissatisfaction. As you know we offered to replace the pump for you to make things right and move forward. This offer was declined. Sorry we were unable to provide a remedy for you in this instance. If given the opportunity we WILL make this right. Thank you

I contacted Pinnacle Lawn Care to come to my home to provide a consultation for some large newly planted Arborvitae, showing browning. I was concerned for their continued care. I was told over the phone there would be no charge for the initial consultation. On the day of my appointment (past the time of the appointment), I was called by the contact who stated he was late (yes, I know) and there would be a fee. When I stated that was not what had been arranged at the time of appointment, the contact said he would go ahead and come as agreed upon... he was a no show! 30Jul20 - A knowledgeable contact came out today and reviewed all my concerns. He was very helpful so I have adjusted my review and hope we can work together in the near future.

I have several rental properties and Ben came by personally and put together a package deal that saved me time and money. I look forward to having Ben's company do the work. Very friendly and personable!