Pioneer Door – your Overhead Door Company of Cook Inlet

Excellent service from the entire team. It started meeting with Garrett who inspected our unit and determined it was old. Garrett was on time and professional. Jeremy with sales was quick to respond and get us a quote promptly. Keegan was the installer of our new unit. He was on time and professional. He was patient with me asking questions about remotes and unit. Highly recommend and will definitely use them again.

Great company to work with. I dropped in to the showroom and sales specialist Joe showed me the various options for a residential garage door replacement. There was no attempt at an upsell, and the door selection was entirely up to me. I selected a door, and an install appointment was set up with a week. Joe made an on sight inspection prior to the installation so there wouldn’t be any surprises. The installer arrived as scheduled. He removed my old door along with all associated hardware and tracks. After installation of my new door, he loaded up and hauled away the old door and accessories. The new door makes the house look like new again.

I was recommended to use Pioneer Door by several neighbors in my neighborhood. I was charged a $160 deposit for someone to show up for 5 minutes and tell me the operator/motor was broken. For a single female homeowner who is not mechanically inclined, I could have told anyone that the operator/motor was broken. The person on site said they were about 1 week out to come back for installation of a new motor/operator. I waited for Pioneer to call me back that day to schedule service. After 2 days of no one calling me back, I called and left a voicemail. When they called me back the next day (which is now 3 days later), they told me they were 2-3 weeks out which is not what was stated on site. While on the phone, I asked if Pioneer could email me a quote for the different models and prices. I

Pioneer door was able to get out and fix my broken spring in less than 48 hours. Gavin was quick, professional, and knowledgeable. I would not hesitate to call them again for any of my garage door needs. Thank you!

I visited Pioneer Door on 12/10/2025 seeking advice on a new garage door opener, as recommended by my HOA. The staff gave me guidance, and I purchased a new garage door remote. Unfortunately, when I got home and followed the correct programming steps, the remote didn’t work. After researching on my own, I discovered I had been sold the wrong model: I needed a 971LM (390 MHz), not the 371LM (315 MHz). The next morning—less than 24 hours later—I returned to exchange the remote. They didn’t have the correct model in stock, which was fine since I could order it online for much less. What wasn’t fine was being told I couldn’t return the incorrect remote because I no longer had the receipt. The receipt was tiny, barely the size of a Post-it note, and without it, I was stuck with a useless $44 pu