Pion's Appliance Services

I recommend against using Pion Appliance Repair based on my experience with pricing and model discrepancies. I contacted them regarding a Bosch 800 series convection microwave and was quoted $2,100 installed after the model number was read to their supplier. About 1.5 weeks later, they arrived with the wrong unit—a Bosch 500 series (about $1,549 retail based on my research), not boxed—and installed it anyway. The installation caused my refrigerator to no longer sit flush due to the power cord, and he suggested using a power strip, which raised safety concerns for me. When I pointed out the incorrect model, I was told there would be a restocking fee despite this being their error. Although he said he would “make it right,” this resulted in delays, poor communication, and repeated follow-

Fantastic service and accountability. This veteran ran service takes care of the customer troubleshooting to resolve further issues. When an additional issue came up that was not necessary their fault, they covered a full replace my of the range. 10/10 to Scott and his crew

Scott is awesome! Friendly and professional and is a true master of his craft. I highly recommend Pion's for all your appliance repairs.

Scott is great! Was referred to Pion’s through my home warranty, Super. My fridge ice dispenser and water control panel broke. He was able to diagnosis it in less than 5 mins and found the part even though it wasn’t manufactured anymore. He came back in less than a week and installed it. Fridge is back to dispensing ice and water! Scott’s a straight shooter, honest and good at what he does.

This was truly the worst experience I've ever had with an appliance repair company. Without going into great detail, my 3-year-old, well-taken-care- of Bosch ventless dryer's panel light indicated there was a drainage problem...the Bosch Manual says to call for service for a clogged drainage pipe. I did...Pion's...and was immediately told sight unseen a $450 drainage pump replacement was needed (which is extremely rare in a 3-year-old Bosch). I asked about the clogged pipe possibility and was told, "No, it's the pump" but he'd send someone out. The next day he did. I was immediately told (through an interpreter) that I needed a new drainage pump before he even examined the dryer. I repeated that the Bosch manual stated the indicator light meant to check for a drainage clog and asked if he