Plumbing 911

As a first time caller to Plumbing 911, I was pleased to book next day service for repair of 2 toilets with different problems. What seemed like a straight forward solution was anything but. Shane Duncan came up with an ingenious solution and gave us a perfect result. He is very knowledgeable and goes the extra mile to give the customer satisfaction.

Rob was excellent. He was highly experienced, on-time, gave clear communication, did quality work, and took time to explain a few things to me along the way. I would highly recommend Rob and Plumbing 911.

I had a slow leak of my hot water heater and called for an estimate to repair. Shane came to the house (no fee just to show up for an estimate) and provided a thorough estimate. He scheduled the repair. Unfortunately, the repair did not work so I had to have a new water heater installed. They actually gave me partial credit towards the new install from the repair effort. Shane did a WONDERFUL job. He was friendly, personable, courteous and most of all efficient. I would highly recommend if you needed repair work or new installs to call Plumbing 911 and specifically ask for Shane! My experience could not have gone any better.

After dealing with repeat flooding and a previous “fix” that didn’t hold, this company was a lifesaver. They were professional, kind, and extremely thorough. Communication was great, the technician was efficient and knowledgeable, and they went above and beyond by scoping the entire line to ensure there were no other problems. I finally feel confident the issue was handled correctly. Highly recommend and they have a customer for life now!

Scott from Plumbing911 was very helpful arriving promptly, diagnosing the repair, and getting the job done in an hour. I appreciate the call ahead service, which was great so I could meet Scott at building from work. Thank you for supporting your Christian community at Solon United Methodist church. Chris