Polar Bear Air

Paul came out. Quoted us 1/3 the price Cool Air did to repair our air conditioner that Cool Air improperly installed. We highly recommend Polar Bear Air and Paul and his Team. Taking Cool Air to small claims court for their crappy work and follow up.

Buyer Beware. This is s recent install from this company. Notice how the drain line and float are setup. Returned two months after install and said a condensate pump was needed but never fixed anything with the line itself. Unit constantly holds water and is unable to utilize float switch. Stagnant water solidifies and water spills into return plenum and walls causing water damage

Matt is a disgrace, foul mouthed and never fixed the problem of blowing hot air. Read the other reviews here. People are not lying. I should have known better. A waste of $640. BUYER BEWARE

Hired Paul to put in brand new hvac system. Horrible never ending problems as it was not installed with access to clear out line (water). Paul the owner has not returned my calls for a year about issues with the unit. Unit is only a year and a half old. I had to hire another ac company to do maintenance on unit twice a year to clear out the stagnate water. They have to saw through the pipe every time to do this because it is missing something that would allow easy access to clear drain. Now I found out he never pulled a permit for this job. I just put my condo on the market and now I have to figure out how to get a permit myself as he will not return my calls, texts or emails.

Buyer beware. Stay away from Polar Bear Air ! I had them do a new 4 ton AC and pool heat pump. Payed over 15K less than a year ago. When they installed it the never put an access point to add vinegar to keep li e clean . Polar bear blew out the line but still leaks. Had another company come and check over the unit. After they checked it over the results are I need a new reinstall. Nothing was level, all the duct work was sweating, not enough returns, just a sloppy sloppy install. They couldn’t even properly install a bathroom fan. Had to have that replace correctly as well. These guys are a joke. So with the 4K I have to pay now I am not happy at all. Just trying to save the pain of being ripped off for someone else. We recommend Costa Air. Honest, reliable!!and do high quality work!