Pool Pros, Inc.

Fort Myers, FL · Swimming pool contractor

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Fort Myers
#960
of 1303 home service pros
City Percentile
15%
rating percentile
Address
Pool Pros, Inc., 17192 Alico Center Rd, Fort Myers, FL 33967
Phone
(239) 277-7783
Website
www.poolpros-inc.com

Pool Pros, Inc. is a home service pro located in Fort Myers, FL. It is one of 1,303 home service pros listed in Fort Myers. Its 3.1-star rating is slightly below the Fort Myers city average of 4.5 stars. There are 10 photos associated with this location.

About Pool Pros, Inc.

Pool Pros, Inc and sister company Aqua Illusions, are lead by Joe & Theresa Mitchell who are full time residents of Fort Myers. The Mitchells are avid members of the Greater Fort Myers Chamber of Commerce and dedicated to improving education in Lee... More

Customer Reviews

★☆☆☆☆ 1.0 Josh Dreyer · Feb 2026

RUN as fast as you can from this company. They employ irresponsible kids to run the projects (ours was Alex) who do not stick to timelines, quality control is terrible and communication is even worse. Had a simple job or remodeling the pool (plaster and tile). We rent the house and chose to do the work while we were having our bathrooms remodeled (complete tare down and remodel). The tile work was shotty, they did not finish on time, did not test equipment correctly after ultimately leaving us to have to send refunds to renters and getting low reviews because the pool was not working properly. To add to this, I books a $650 flight to go out and check everything out. This was communicated to them and when I arrived the job was not finished. Lost over $2k on rental refunds and flights. When

★☆☆☆☆ 1.0 Julie Loftus · Nov 2025

Plaster Overspray went everywhere and damaged our car and many others at hotel. Tiffany says Joe will call but I'm still waiting. She said "the owner" is now dead so they are not responsible. I've been chasing them for 9 months. Employees ran from the job site when confronted. Not a reputable business. If you want your ENTIRE property coated with PLASTER, be sued by your neighbors, call Joe.

★★★★★ 5.0 Randy Mitchelson · Jun 2021

Fast response to a pool heater issue just prior to selling a home. Family operated and very active leader in the chamber of commerce and community organizations and supporting kids programs. Definitely include Pool Pros in providing a quote for a new pool, redesign or maintenance.

★★★★★ 5.0 Martin M · Jul 2020

Simply outstanding!  I recently bought a house in Cape Coral, and the previous owner had neglected the pool.  After four weeks, the pool maintenance company that we hired told me that they could do nothing about clearing up the water because the pool needed to be refinished (at an estimated cost of $8700 and with a 3 month wait).  I was so fortunate to find Joe at Pool Pros!  Take a look at the before and after pictures - that was what Joe was able to do in 4 days!!  Joe and Pool Pros are absolutely the best!!

★☆☆☆☆ 1.0 Scott Wolf · Sep 2025

A Pool Pros service vehicle attempted to recklessly run me off the road on my bike, approaching a stop sign on Pine Rd, the morning of 09/19/2025. I contacted the company by phone and asked if there was someone I could speak to about it, and was told "no". Clearly not a company that cares about how their employees behave.

Services

Swimming pool contractorContractorDeck builderFountain contractorHot tub repair servicePool cleaning serviceSwimming pool repair service

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This listing is informational. Contact the business directly to verify credentials, services, and availability.