Pool Pros, Inc.

RUN as fast as you can from this company. They employ irresponsible kids to run the projects (ours was Alex) who do not stick to timelines, quality control is terrible and communication is even worse. Had a simple job or remodeling the pool (plaster and tile). We rent the house and chose to do the work while we were having our bathrooms remodeled (complete tare down and remodel). The tile work was shotty, they did not finish on time, did not test equipment correctly after ultimately leaving us to have to send refunds to renters and getting low reviews because the pool was not working properly. To add to this, I books a $650 flight to go out and check everything out. This was communicated to them and when I arrived the job was not finished. Lost over $2k on rental refunds and flights. When

Plaster Overspray went everywhere and damaged our car and many others at hotel. Tiffany says Joe will call but I'm still waiting. She said "the owner" is now dead so they are not responsible. I've been chasing them for 9 months. Employees ran from the job site when confronted. Not a reputable business. If you want your ENTIRE property coated with PLASTER, be sued by your neighbors, call Joe.

Fast response to a pool heater issue just prior to selling a home. Family operated and very active leader in the chamber of commerce and community organizations and supporting kids programs. Definitely include Pool Pros in providing a quote for a new pool, redesign or maintenance.

Simply outstanding!  I recently bought a house in Cape Coral, and the previous owner had neglected the pool.  After four weeks, the pool maintenance company that we hired told me that they could do nothing about clearing up the water because the pool needed to be refinished (at an estimated cost of $8700 and with a 3 month wait).  I was so fortunate to find Joe at Pool Pros!  Take a look at the before and after pictures - that was what Joe was able to do in 4 days!!  Joe and Pool Pros are absolutely the best!!

A Pool Pros service vehicle attempted to recklessly run me off the road on my bike, approaching a stop sign on Pine Rd, the morning of 09/19/2025. I contacted the company by phone and asked if there was someone I could speak to about it, and was told "no". Clearly not a company that cares about how their employees behave.