Pool Tech

The Pool Tech guys were great! They opened the pool exactly as I asked; fixed a cracked pipe that needed fixing so that I wouldn't have to schedule a second service call; and were very professional, personable and engaging. Additionally, I had a toddler at my house that watched everything that was going on and was very intrigued with what they were doing. Much to his delight, the guys engaged him through the window, smiling and chatting with him all while working diligently. Thanks so much!

Being from the southwest and new to New England, I had never before "shut down" or "opened" a swimming pool before. Pool Tech is down the street from me, and I visited them last year to see what exactly is involved with opening a pool. They gave me a plastic bottle to gather a water sample from my pool, which I did. When I returned with the sample, they did an evaluation of the condition of my water, gave me a numbered checklist with every element / chemical / treatment I would need to add, how to add it, when to add the next step, and what to do upon completion of the treatment, as well as what to expect. They took what was a bit of an overwhelming experience and made it into a very manageable, dare I say "simple", sequence of tasks and helped turn our pool into a beautiful oasis. The e

Brian and the rest of the Pool Tech crew were helpful, patient and professional. Our in-ground pool install was completed in the window we had planned, and for the cost we agreed to. I appreciate their experience, attention to detail and willingness to explain the process to me throughout. We encountered some challenges with the build, each of which were addressed with the longevity of the finished product in mind.

Discourteous and argumentative. My mom received a $50 gift certificate for this business from a family member. When she went in to redeem it this week they were reluctant to honor it. As my mom (who is lovely and kind) waited, they looked through records until they found the transaction. My dad who has dementia was waiting in the car, and mom was worried he would exit the car as she waited and waited and waited. Finding the transaction was not proof enough (!) and the clerk proceeded to make phone calls to verify the certificate. They finally honored it after she agreed to purchase over $200 of merchandise. My mom was treated as though she was being deceptive and dishonest in trying to redeem this certificate. Needless to say she was very upset by the time she finally left that business

We purchased a Jacuzzi hot tub from Pool Tech in 2017. We have been extremely happy with the hot tub. A few weeks ago, we came home from a weekend away to find our tub powerless and very low in water. I called on Tuesday morning, and on Tuesday afternoon, technicians were at our house finding and fixing the problem - (a pump connection became loose). We were very happy with the service provided, and would highly recommend them to anyone. Thank you Pool Tech Crew!