Pool World

Thank You to Monica, Chase, and Nate. Fantastic job on my pool table move and re-set up. We would highly recommend. Much appreciated, beautiful!!!

It has been 3 months since my initial inquiry on a new pool cover. I have emailed and called several times. I was told I was not forgotten. Well I was forgotten and ignored. Terrible customer service. Now Sept 3rd and nothing from Pool World. We decided to go with another company and the cover will be installed tomorrow.

I bought a brand new Brunswick pool table from Pool world and had them install it in my home. After 10 months most of the wooden shims feel out. I called and after a lot of push back they came back and reinstalled it. (Stating this was normal) Now my shims are not loose but the felt is loose on most of the bumper rails. This is a novice mistake and I would not recommend them for installation. This is a big investment, so have it done right. PS, the felt doesn’t tighten itself and if put together right your pool table should not fall apart. Period

I hired Bill and his helper to fix my prime issues. I was ok with biting the bullet and paying $200/hour if they could fix it.They got it to prime once, but I could not get it to prime again. I finally fixed it myself by replacing the pump shaft seal. I felt I should get a rebate because they didn’t fix it, but no luck. Don’t get pool world to fix your problems.

It is about time I share how grateful I am for Pool World! Bill and his crew came by today and did a fantastic job troubleshooting our older pool valves and lines and replaced things all on short notice! And in the past I have had great service in their store and from Owner Tom Booska who helped with a complicated automatic pool cover replacement! Wonderful business that works hard to please!!!