Precision Door Service

Our garage door broke the night before Thanksgiving and was firmly stuck in the open position, even after hand releasing. We called a recommended company who could not come for an ‘urgent’ appointment until Saturday. At Thanksgiving dinner a relative recommended Precision, so I called first thing Friday morning. They scheduled us the same day, our technician Brian arrived several minutes early, and got right to work repairing our door and replacing worn parts. Considering the age of the garage doors original to our home, we anticipated many companies would try to convince us that the entire door needed to be immediately replaced. Yet Brian from Precision did not try to upsell us on any unnecessary parts, repairs, or door replacements, while still showing us which springs and doors would n

The touchpad for my garage door stopped working. I called for service and they were able to send a highly trained service tech out within 3 hours. He had it fixed and touchpad replaced with the time quoted and price quoted. Very good service.

I had to get a new garage door opener. Zach was great. My only issue is that Precision needs to have a resident expert on linking up phones to the opener. Yes, it could be easy but my wife and I were linked with the previous opener and I had to erase my and reinstall myQ per instructions to erase all old info and then get a 2.4 gz WiFi (my new fiber WiFi didn’t give me one) to install the opener on my phone. Now I have to figure how to install on hers without messing something up.

Zach and his co-worker evaluated our double garage door springs, rollers, cables, and bearings took pictures and gave us 3 options to repair and replace. Since our equipment was all 24 years old and original from when our home was built in 2001 with the accompanying pictures of wear and tear we decided to replace it all. They were thorough, efficient, and reviewed their work with me when done. This is the third time I have used Precision over the years and the service and employees are great. I would highly recommend Precision for your garage door repairs.

I was impressed with the service we received from your company. They had a technician out the same day and would have been able to make repairs that day. But, after listening to Zac's advice and understanding how bad of condition our door was we opted to have the whole unit replaced. Zac was able to get the estimate done, we approved the work and as promised he returned within 3 days with new door and all the accessories for a complete replacement. Zac was very professional, organized and diligent in his work. Everything was done as promised, on time and as estimated. I highly recommend Precision Door Service and they should know that they have a very professional rep/technician in Zac B.