Prime Carpet Cleaning Services

I booked my appointment for Thursday but something came up and I had to reschedule. The customer service representative was very respectful and understanding. He rescheduled a very convenient time for me. Next thing I know, Paul Tinsley shows up to my apartment to get the job done. Paul was incredibly punctual, professional, experienced, friendly, and respectful! I had an all-around delightful experience with precision carpet cleaning. I called EVERY single carpet cleaning competitor; and Precision was the cheapest by a landslide. Thank you so much for such a wonderful experience Paul & team. I will be a lifetime customer and have already made arrangements to make another appointment for my new apartment to be cleaned. If you want an exceptional job done on your carpet for a great price, c

Greg did a great job cleaning the carpets in our new home! We ended up closing earlier than expected and he was able to get me on the books for a full house carpet cleaning with just 3 day notice! He was very transparent with prices and recommendations based on each room. It was a very reasonable price for 9 rooms, 2 complete sets of stairs, and large landings at the top of each set of stairs. I would reccomend precision carpet cleaning to anyone =)

Great customer service and great job on the carpet cleaning. I called to make the appointment and pleased with the great customer service. The day of my appointment they showed up early and on time. Paul was very nice and did a great job cleaning rhe carpets. Was able to get up any stains quickly. Overall, did a great job. Would highly recommend if you need your carpets cleaned for move out or any other service. Great price too!

Please do not use this company! The phone number directs you to this guy name Garrett. He came to my rental home to clean the carpet and was very rude and weird. Job was done in 30 minutes, 6 rooms. No stains removed. And CASH only. Even though the business say cards accepted, he only wanted cash. He then sent 4 threatening text messages to my phone that I still have, stating if I give him a bad review he will have me subpoenaed. And lying on my landlords, which I had to tell him, I'm taking these texts to the Sheriff office and getting a restraining order against this man. Not sure if this is a company, all numbers forward to his number. I don't feel safe with this guy/company. My neighbor took his picture and the cleaning company witness his bad behavior.

This is a sincere review about this company. I would not use them again. Like others I did not look at reviews on the company prior to having them come out. They get you with the price but the quality of the work is mediocre at best. Paul Tinsley (technician) was pleasant but when he was bragging about how quick he could get it done gave me great concern. I should have told him not to continue. But I didn’t. I allowed him to continue. In the end I was not completely satisfied. The special spot he charged extra to treat is still there. My bedroom doesn’t appear to have been cleaned. And just like others I called back and the owner tried to explained (give excuses) to why the stains did not come up. Well I made another appointment for Paul to come back out today 1/27/18 at 2:00. Guess what?