Pro Elite Plumbing & Heating

Mike at the office was friendly and professional, which already gave them 5 stars in my book. Scheduling was simple, the communication was excellent via text, and Scott did the work efficiently and with care and precision. I kinda wish I had known to use these guys earlier - this has been hands down the best service experience I have had in 20 years, across two states. I am really very happy as a result of this service, and I will definitely find ways of using this company more in the future. Thanks, guys!

*What a wonderful job & courteous representative your company sent! *He called when running a little behind from the previous job indicating he doesn’t quit until the job meets customer satisfaction! *Considerate of surrounding work area without tracking shoes. *Very knowledgeable of the problem with prompt resolution. Stayed focused & finished in a timely fashion! A job well done! Give that guy a raise!!!! Gratefully, Melody & John Mordock 52 Old Farms Rd

Sent a text to Ray in the evening about our kitchen sink clogged and water would not drain out, for 2 of last 3 days, with the 4th day taking 30 minutes for sink to empty. Ray asked me to call Mike at Dispatch the following morning to schedule a date that works. Mike took all my info and he offered the next day 2/4/26, but I couldn’t. Mike got me set up 2/5/26 ETA 8am-10am and I said “absolutely, thank you so much for the immediate service availability!” The communication from Ray to Mike and me was very appreciative and professional as we were in need of help. Scott was the plumber set to arrive on 2/5/26 and he was on time in the ETA window! As the diagnosis began, Scott was very knowledgeable and presented 2 solutions when he viewed our very old galvanized steel pipe with him shining a

From start to finish everything was clear, clean and professional. The work was top notch and was done carefully and double and triple checked. On top of that Scott and his partner were great. They were patient friendly and very thorough. I could not have asked for a better experience.

The pro elite team did all the plumbing for a new pool, and natural gas lines etc. They were great with scheduling since we had to coordinate Earthmovers with opening and closing trenches. Everything was photographed and documented for us and permits for the town. They also were able to troubleshoot the house heater that was not working correctly. Really great people and thorough professional work.