Project Plumbing, Inc.

It seems that Project Plumbing (Project) has lowered its standards as illustrated in other reviews. The dispute began when I contacted Project, a local plumbing company, because water was backing up into my kitchen sink. From the beginning, I told both the initial technician, Ben, and the two technicians who later returned that I believed the backup was caused by a blockage, likely where the kitchen drain line tied into the rest of the system. I repeated this concern multiple times. During the first visit, Ben assessed the situation but focused primarily on potential code issues rather than the possibility of a blockage. Based on his view of the problem, he gave an estimate not to exceed $550.00. However, when other technicians returned the following day, they proposed a different approa

Virgil and his team are absolutely TOP tier!!! They are one of the most professional, timely, and personable teams I've ever encountered. Amanda was also extremely courteous and helpful in making sure I knew exactly when the team was on the way! Let me save you some time if you are searching for plumbing and gas services... CALL THEM FIRST!

My first experience with Project Plumbing could not have been better. From my initial call to the office, the team was polite and clear about appointments. I was able to make an appointment quickly that was flexible for my schedule. I was told I'd receive a call when the plumber was on his way. The morning of my appointment, I received the call about -15-20 mins ahead of when Virgil would arrive - super helpful! Virgil arrived and introduced himself - let me describe my problem/questions and let me know exactly what he would do and even made a few suggestions to help improve the finished product - very thoughtful! He worked quickly and let me know as soon as he was done. We reviewed his work and he quickly and easily took payment. Virgil was kind, professional, conversational, and was supe

We highly recommend Project Plumbing and will not be looking elsewhere in the future! My first interaction with Stephanie, Phillip, and team was in regards to a pipe leak that I had gone back and forth with insurance on. Phillip came out assessed the situation and encouraged me to again turn it in to insurance and provided a detail explanation of what he felt was going on. With his advice and after having previous claim rejected, we refiled with his explanation and got the repair and damage all covered by insurance. Unfortunately, we went with the plumbing company the restoration company wanted to use, which did okay but were on the messy side and not very responsive. Our next interaction, an emergency, with Project Plumbing came after our water heater began to leak. We called them before

Project Plumbing was great! They scheduled me in a timely manner with Stephanie being helpful and receptive. Ryan came promptly and was very pleasant, professional, and respectful. He was even considerate enough to remove his shoes before coming in! He was knowledgeable, and his work was both clean and thorough. I wouldn’t hesitate to recommend this company; I plan on using them for all of my future plumbing needs.