Proline Plumbing

The three sinks we had in the house were on their last legs-leaking, cracked, eroded. Darren was again exceptional in removing the old sinks and installing the new ones. Another great job by Darren and Proline plumbing!

Had our garbage disposal fail resulting in billowing smoke from under the kitchen sink. We needed to be back up and running quickly and they were able to come on a weekend and quickly replace it. The plumber seemed very knowledgable about everything and quickly explained the problem and the options for fixing it. Called them at 3:30 PM on Saturday and everything was completely fixed by 5:30 PM the same day.

I’m extremely disappointed with the pricing and transparency of this service. I was charged a $200 'show up' fee on a Sunday, which I expected would be applied toward the work. Instead, after arriving, the technician quoted a staggering $1,200 flat rate just to hydro-jet a sewer line. The cleanout was already open, accessible, and ready to go—this should have been a straightforward job. Charging a flat rate (usually reserved for installs like water heaters) rather than an hourly rate for drain cleaning feels like a rip-off. I ended up paying $200 for 15 minutes of paperwork and a quote, with zero actual plumbing work done. Be warned: the dispatch fee does not guarantee reasonable service rates

We had an interesting start to our weekend when our [outside] waterline busted on Friday afternoon. We scrambled to find different plumbers who could respond to an emergency situation let alone conduct the repair for the pipe. Proline & their team was amazing with their response time on a Friday evening & their next day repair. Their customer service dispatch team was excellent with scheduling us & updating us through the process. The technicians - Tristan, Viktor, & I believe Alex(?) - were professional, respectful, & excellent with their work. We appreciate you Proline!

Buyer beware! WAY overpriced for no reason but being scammers. Called for an emergency. I knew it was going to be a fee for the emergency, but when the plumber showed up (nice guy just doing his job) he told us that the manager was quoting us $700 total to jet the line. The manager was quite aggressive and pushy, denying that this was an extreme overcharge. We found someone later who didn’t even have to jet it and it cost us a total of $110.