Proserv America Air & Heat

I had a great experience with this company when they installed the AC in my home in 2017. Therefore, I referred them to my mother so they could replace the AC in her home in Miami Gardens. However, it has been the worst experience ever. If you are an AC company, you should be able to know and advise your clients on the best AC size not just based on the size of the home but also based on the region. They installed a 3T unit on a 1700 sqf in Miami Gardens and The AC can NEVER reach a temperature below 75. Ever since the installation, my mother's electric bill has gone exponentially high. They should have installed a 3.5T or 4T and I did not have prior knowledge to make an informed decision. They have since blamed insulation, air duct and vent on which we have spent almost $2000, but the AC

Outstanding service. We are very pleased with Proserv America. We started having issues with our previous AC unit few days ago – we contacted Proserv, they answered immediately, and 2 technicians were our door the next day with a brand-new unit. They installed it in a few hours. They also dealt directly with our condo association and took care of the permits. A very smooth process. Highly recommended. Thank you !!

These people are backed up on technology there workers are always in a rush getting to a work site in slides. then they charge outrages prices for a quick fix of a part that coast $15 they charged me $250 Then the state the called me to charge me after I gave the card information with there company name on it to pay for the job that was giving by synchrony bank they send no email nothing in the mail then sent my account to collection with out even sending me any invoice nothing via email nothing via mail box. There work is garbage my unit is only 3 years old and the panel it stands already has to get changed .I do not recommend this place . Look Around and do business elsewhere. 2 years of use

I purchased a new unit over a year ago and they installed the wrong unit and they have not yet come to replace it with the proper unit. Also a permit was pulled and the inspection failed due to the air filter being on the wrong side to access the filter which causes wear and tear on the new unit, I have also contacted the Better Business Bureau to help resolve this issue

I had a beautiful experience with Jan and Ronald that came to fix my AC. There is no word of appreciation how they worked in my apartment beautiful I would give them five star and definitely use them as a team.