PSG Plumbing Heating and AC

I called PSG Plumbing Heating and AC for a plumbing issue at my home. Pat called me back that evening and after discussing the the issue, it turned out to be a simple issue that I could take care of. Pat is great, he possesses what we call customer service, a lost art here in the North Country for businesses. I have to admit Pat wasn’t the first plumber I called, but he was the first one to call me back, and to me that makes a difference. I highly recommend PSG, give Pat a call, or send them a text, they’ll get back to you!

Contacted him the same day after he claimed to have fixed our plumbing issue we still had a leak. He said he would be out the next day to check it out. Never showed and stopped answering our texts. 2 months later leak got worse contacted him today about it. He tried to denie that he said he would come out and never did. I sent him copies of the text between the two of us I saved them. It was only then that he agreed to come Monday. Given the severity of the situation we ended up having to hire someone else to come fix it we were concerned about a electrical fire. This guy isn't reliable, took over $500 bucks and took off out the door and said if it's not fixed get ahold of me! Save your money hire someone who will actually do the job, and do it right. It's looking like we will have to mov

After another heating/plumbing service left me hanging Pat got out to look at my leaky boiler very quickly. He explained the fix to me and made sure he had all the parts to fix it just a few days later. Pat and Lin both provided excellent communication from the initial consultation through to final billing. I am already recommending them to friends and coworkers. I will definitely be using PSG in the future.

I have had PSG Plumbing and Heating as my heating/plumbing Contractor for about 15 years....may be longer! As stated above Pat has done many things in my homes.....and he comes back if there is an issue...there have been times when Pat leaves the house, and then calls because he just thought of something you may need to know! If there is a simple solution to your issue, Pat will try to walk you through it, always with your time, and pocket book in mind. If you are a customer, you are cared for and it is sincere. Pat takes great pride in his work, he loves people, and if there is an issue that baffles him, he WILL find the answer! I can not recommend PSG enough.....Give A Call....you will be glad you did!!! unfortunately, i have to amend this review, as this company, that I thought was so

This lovely company is THE company I would do business with in the future. They're honest, local, and prompt in their communication and services. I would fully entrust this company to service any of my plumbing, heating and AC needs. If you're sick of speaking to robot directories and want to support local business, support these guys. You won't be disappointed. If they can't fix it, they'll know exactly who to call who can. I would rate this 10 stars if I could. A great experience.