Pure Water Pools

First encounter with this place. I called to see if I can get my pool serviced. I’m experiencing a few leaks with my pump. This is my second year having a pool as we moved in to this home with absolutely no experience or explanation on how the pool works, last year I had no issues until recent. When I spoke to the service guy, immediately he told me, “ You have had this pool for two years and you know nothing about it”. How can you hire someone who speaks down to you without even understanding your situation at home. I lost my son last year, this year I welcomed a newborn less then 4 weeks ago. My husband is always working and I have children at home. So my hands are tight and because I lack the knowledge of owning a pool, does not mean I don’t have the basic knowledge to not hire this com

Amazing work by Owner (Jim) and his team. The coping and tile work is flawless, looks better then when it was new. The whole process went like clockwork, almost complete waiting for the coping and tile to fully dry and then finished with a seal around the pool coping and cement. I would give them 10 stars if I could, thank you Pure Pool! Very helpful and friendly at the same time upon visiting his store today. Hard to find those types of people these days. I’m having them come out and quote the job. Thanks!

We had sand blowing back into our pool. The tech came out and not only fixed it, but showed me what was involved in the repair and educated me a bit more on our pool. (we're new pool owners) Very nice, very professional and left the filter and pool equipment looking professionally finished. The best part is that there's no more sand blowing back in the pool.

I had my 25+ year old Gunite pool restored by Pure Water pools, and they were great. Jim, is a very knowledgeable guy, and his staff is as well. I knew nothing about pool restoration, and had many questions; Jim and his staff were able to answer all of them and showed a lot of patience with me! When dealing with pools, and pool company's you have to learn to be patient, weather causes schedule changes all the time and not understanding this can lead to frustration and anger. Being in the building trades at one time I understood it well. I knew anytime there was bad weather, the job would be delayed, and anytime there was a delay I would get a call. At no time did I feel neglected, or put-off by Jim, or his staff. After the pool restoration I purchased a Heater. I had done my research, had

I have had wonderful experiences with Pure Water Pools for over 5 years. They refurbished my in-ground pool, open/close my pool, service the mechanics, recommend pool treatments to maintain water quality, and more. They have always been professional, personable and pleasant! I always recommend this pool store!