PuroClean of North Knoxville

Outstanding service from start to finish! I can’t say enough good things about this water damage repair company. From the moment I called, they were responsive, professional, and genuinely reassuring during a stressful situation. The team arrived quickly, explained everything clearly, and got to work right away. They were incredibly thorough—handling the water removal, drying, and repairs with precision and care. Every technician I interacted with was knowledgeable, respectful, and clearly took pride in their work. They even kept the work area clean and made sure I understood each step of the process. What really stood out was their honesty and attention to detail. No upselling, no surprises—just solid, high-quality work done right the first time. My home looks better than it did before

I had a pipe burst and called PuroClean at 9pm on a weekend. Paul was onsite in literally 48 minutes and his crew arrived shortly after. They were fast, courteous, and professional. They moved all the furniture and placed paper and plastic down to protect my floors. Within 2 hours they had all the water extracted and drying equipment in place. They came back every day to check on their equipment and gave me daily updates. I ended up filing a claim with my insurance and Paul handled the whole process, I did nothing! PuroClean was absolutely wonderful to work with and Paul is genuinely a great person!

Discovering damage to your home is one of the most scary and helpless feelings. Paul, Matthew, and Michael at PuroClean were amazing. They were unbelievably responsive and prompt including automated notifications of arrival. The water leak had been going on a while and the team made sure to find all of the moisture problems and systematically dried everything out. I could not be happier with their work. They also made my wife feel at ease and answered all our questions. Truly 5 star!

We had a water leak flood our office space after Labor Day weekend. I reached out to Paul, and he had a crew out the same day to start the remediation process. They even helped us move furniture! These guys are very professional, and efficient in what they do. The communication was very consistent throughout the process. I couldn’t recommend them enough!

The crew that came to my house in Powell , Tn was so efficient! They were “ Johnny on the spot “. Michael and Dillon checked on the equipment daily and they were so kind . Unfortunately the contractor found water under the vinyl tile when he came out .