Quality Heating Air Conditioning

I called yesterday and set up an appointment for today with the window of 10 AM to 2 PM and no one showed up. I skipped my midday nap and no one showed up. and now I will probably have to go through the whole weekend without AC like I could’ve called someone else and made an appointment…🙄

Tim came out and presented a great affordable package for my new Carrier heat and AC unit. The company honored the special advertised in the reach jmagazine. Technicians Kurt and Kurt did the insulation less than 8 hours. Great job!! For the price and type of unit I received im truly satisfied and would recommend.

My experience with this company is entirely different!!!They installed an hvac system in my house on 9-29-21 first 2 service calls were fine.I then had an ac problem for which they set appointment and never came but claim i cancelled it,i now have a co2 leak from the heat exchanger in my furnace for which i have called them about and they have yet to check it themselves for 3 months.My only problems are my furnace is leaking co2,it is not leveled correctly,the main flu pipe is leaking condensation,the flu pipes are not installed correctly,i was sold a system in 2021 that the furnace is a 2019 model and the ac is a 2016 model but they have treated me like all their customers is what their answer is!!! I was told by their office when i had the ac problem that i was not a high priority call

My furnace stopped working suddenly and I was facing a frigid week ahead with temperatures hitting 0 Fahrenheit and wind chills at approximately 10 to 20 below 0. I was super stressed out and put my three space heaters and my gas fireplace to work. Didn’t get much sleep over the weekend but I left a message for Quality Heating and A/C services on Brandt Pike and on Monday morning, Lina (super nice and professional) scheduled someone out to my house within three hours. Harold worked on my furnace for 15 minutes, found the problem, cleaned the flame sensor, took out the component that was clogged causing the furnace failure, cleaned it, put it back together in just a few minutes. Furnace was back up and running within 30 minutes. I was worried before Harold arrived that I may be faced

Good customer service