Rainbow International of Saint Paul, MN

Woke up at 5 am on a Sunday to find a sink waterline on our main level had broken and portions of our main level and finished basement had standing water. Filed an online claim at 6:30 am and Rainbow International called me by 8:00 am indicating I would see a crew at my home within two hours. Jonathan arrived before 10 am and took the time to explain the process and how they needed to proceed. Jonathan called each day following to advise when they would be on site and met their commitments. The Jonathan made a stressful situation less so and was very knowledgeable and professional!

I recommended Rainbow to take a look at a customer's roof. Rainbow went to look at let me and the customer know there wasn't damage and the customer didn't need to file a claim. The customer called back and said she was so thankful for the interaction with Rainbow as she is a widow and often feels taken advantage of. She said the team at Rainbow were honest and upfront with her. Little things like this make such a difference, our customer was almost in tears she was so thankful. thank you Rainbow! We will refer your company again based on the positive experiences we have had.

The contractor falsely explained rainbows process after 4 rooms in my new home experienced water damage. I was left with exposed ceilings, a lawsuit from the company, and spent thousands more restoring my home. Rainbow, that is a completely false statement. I gave every penny my insurance sent me, but they stated you overcharged for your services. $12,000 for water mitigation?!?! As for my comment of amazing service, that was prior to finding out that I would live with exposed ceilings until I found another contractor to come repair those. Max had told me that would be taken care of and that was a false statement. My real estate agent was present to witness the false statement of services that would be provided.

Recently came home from out of town and found our basement had excessive water damage. Called Bob at Rainbow International and he had a crew at my home early the next morning. They took the time to explain the process and how they needed to proceed. Very knowledgeable and professional! They immediately contacted our insurance company and confirmed they would follow through until the very end. Bottom line...these guys represent peace of mind to get the job done.

We highly recommend Rainbow International of St. Paul. We had a sump pump failure and they arrived at our home a couple hours after our initial phone call to review our damage and start the mitigation process. They were very professional, efficient and conscientious. Thank you, Bob, Will and the rest of the crew.