Ramos Appliance

The washing machines are trash. I spent $400 on my washing machine. The first one was good at first had it only for like a month and didn’t start acting up and they replaced it with a new washer that look like a washer that was cost like 250 machines are trash. I spent $400 on my washing machine. The first one was good at first had it only for like a month and it starting acting up and they replaced it with a new one now the new washing machine that I got acting up also so Why should I pay $65 to order them to see my washing machine to see what’s going on with my washing machine not right like then the person lied and said I had a year warranty on my washing machine find out they’re talking about all. It’s only four months warranty not cool bad Service

Terrible experience. Technician messed up my mother’s fridge and we were still charged $200. The company promised to send someone else, but no one ever came. No compensation offered and customer service was completely unhelpful. Would not recommend.

I wanna thank Ramos appliances for the excellent job they did on my mom washing machine 5 years ago its still working There so good at there work I’m calling them again but this time to check my Refrigerator stay tune for this views

Terrible service took 2 acs to get fixed got them back in worse condition. They charged a $50 service fee for the repair man to "check them out". 1 ac worked and the other didn't the second stopped working after 1 day. Gave me a price one day 125 for 1 and 90 for the other called 2 days later with a higher price 145 and 125, I reminded him he had given me a price and said ok we will stick with that. Called back 45 min later saying that the compressor was no good on one ac and it would cost $185 to fix. I told him to just pack it up and I'd pick them up and pay for the ac they got working (charged me $100). Working ac sounded like a passenger airliner when I plugged it in at home and stopped working after a day. Don't waste your money here not worth it.

Horrible customer service and ZERO communication. My Frigidaire refrigerator broke down and I reached out to them. They said someone would try and make it before the end of the business day. It was last minute and I was ok with potentially not being seen until the following day. I was very clear on what I wanted. AN ASSESSMENT... I wanted the quote for the repair so I could determine if replacing was a better option. They came took a photo of the panel was paid $40 and left. I never heard from them again for the rest of the day. I called and got voicemail several times. Finally I got through a day and a half later when my husband and I went in person to the storefront. They came to repair a day later. The endeavor took a total of 4 days. They said they were waiting for a part. Why did it t