Rapid Restoration DKI

We did a project for a customer of ours that rapid restoration took phase one on for demo and prep. The level of quality and attention that was given to this project by rapid restoration was incredible. The small details they paid attention to that helped contractors that come in after them or game changers for us. A lot of times we work with emergency service companies or demo companies and end up doing a lot of work ourselves that falls out of scope. Rapid restoration is a company that pays attention to all of the details and understands everybody's affected by a simple situation. I look forward to following behind this company in the future knowing things are done right and they're done to the highest quality. I highly recommend this company for not only the way they treat their custome

The entire team at Rapid Restoration was responsive, professional, courteous, qualified, detail oriented. Communication was great throughout. The team of 5+ people removing water and moisture worked long hours over several days to ensure the job was done right and documented thoroughly. Storm damage is not something any homeowner wants to deal with yet, if it does happen, the Rapid Restoration team is the one to get it done. I hope we never have to go through it again; if we do, I'd use them again without question.

Good people attending to all the details and doing a geat job. Everyone from office staff, project managers and line workers were so supportive and working towards solving the problems and getting our house back into shape after the water damage. Great team -- highly recommended. Water damage remediation, demo damaged areas, reconstruct. Large area of solid oak flooring needed to be refinished, which required moving all the furniture and artwork out and vacating the house. Scheduling, coordination and execution was good. This was unfortunately our second roof leak incident, albeit in different spots. Not a fan of the roofer who replaced this roof in 2020 just before we bought the house! In the previous incident the floors had to be worked too. That contractor made such a mess in th

Great professional crews. Very efficient and they made a very difficult situation much easier. All the subs were great and exceeded my expectations. Kelvin was fantastic and managed every detail perfectly. He is a fantastic asset for DKI. He was indispensable to getting this major restoration completed to my wishes.

Overall, it was a very good experience. The Project Manager was easy to work with, and he put in a lot of effort to make sure that they got things right. One of the drywall guys was especially good; he came up with a creative solution to a difficult problem. The only reason I gave them four stars instead of five, was that communication concerning the probable start date of the project and length of the overall project was not the best. But that said, I would definitely hire them again, and I would recommend them.