Rapid-Rooter Plumbing & Drain Service

If you have a drain issue I do not recommend this company. They refused to snake the line from where I requested insisting that their procedure was the best solution. I as the property owner have seen this situation before so I knew the best way to fix it. During this time a “supervisor” appeared on my property to camera the line. I was told that my drain line was in disrepair due to age. The supervisor then tried to hard sell a $6000 replacement of the line. As if this wasn’t bad enough they then used the (poor condition) of the old piping to say that any work performed by their company would not be honored with any warranty. Unsurprisingly, three days later the line was fully blocked leaving my tenant without use of their bathroom. I requested they come back and snake it from the stack p

Heard a weird pop at midnight and no hot water—freaked out! Searched emergency plumber near me in Boca Raton and called Shoreline. They answered right away, came over within the hour, and swapped out the busted water heater like it was nothing. Hot showers again by morning!

Had a great experience on a pipelining job for our multifamily building. The crew was solid, on time, professional, and easy to work with. Everything went smooth and they kept us updated the whole way. Would definitely work with them again.

Jerry did a great job working to make sure my family can sleep comfortably. Thank you for your hard work!!

If you're looking for fast, efficient plumbing, stay far away from rapid rooter. Had to call back multiple times and got messed around with getting a technician for a simple drain clog. Not worth the effort. Customer service reps on the phone had no interest in resolving a bad. Called another local plumber (Front Row Plumbing) who were able to dispatch a technician within hours and were efficient and did great work.