Rapid Rooter

I've been meaning to get on here & leave my review, but I was ill in February & had to recuperate. I was very pleased with the services of Rapid Rooter. I have insurance via American Water Services & I must say I haven't always got the best response with them. But they got it right this time with sending out Rapid Rooter. They arrived & tried tirelessly to unclog my drain in the front. When the gentleman couldn't get it unclogged, he informed me that they would return with their larger equipment because my clog was more than what his equipment could handle at that time. It took a couple couple days, but they did return & they did bring a much bigger truck with bigger equipment & they were able to unclog my drain. The previous plumber that AWR sent out didn't even give it a try. The

Rapid Rooter came to fix blower motor of my HVAC through AWR. took 4 weeks still did not resolve and their office wanted me replace and pay for condenser without their technician looking at the system. I ended up calling another company and took him 30 minutes to fix issue. Rapid Rooter installed new motor with incorrect connection so motor was running anti clock wise. They did not bring Freon even I told their office to send technician with Freon. Technician came with empty cylinder of Freon which could not boost Freon and system was cutting off due to low pressure. Totally waste of time and money with Rapid Rooter and American Water Resources since they have no one else other than Rapid Rooter.

Dave and the rapid rooter team were amazing! They were the second contractor assigned to me through the water resource program, after the first one was very rude and unprofessional. They were pleasant and informative. The pwd left us with no water and no notice with sick elderly people in our home. The team came out immediately to provide us with water for the 3 days we were without. Also always answered the phone and responded. Thanks Rapid Rooter❤️❤️

Jake from Rapid Rooter came out to my home and was one of the nastiest and rudest individuals you could meet. I filed a claim through American water resources and they came out as I had a clog in my drain at the rear of my home. Jake walked around back of my home and stated that he would only snake through the front. Next when I requested he out a camera down the pipe he said WHY and i stated to ensure there was no collapsed pipe and he stormed off. Next i asked for the rear drain to unclog the blockage and he refused as he said he didn’t feel like it and he knew it wouldn’t work and said he would be me $1000. Mins you i have had roto rooter and a private plumber come out and they cleared in through that exact drain: not to mention cursing and not calling prior to arrival and trying to wal

Gabriel came out to clear our sewer drain from my claim with American water resource. He cleared the drain and ran the cameras to confirm the pipe was okay. Great service and highly recommend!