Reliable Dry Cleaners & Laundry

They tore my pants first time I sent them to the cleaners. They dodge all my phone calls and emails even after been told by owner he would pay for the damages and fix the torn pants. Never heard from him again. DO NOT COME HERE. Rude front desk lady in orange tx. Morning shift

I would not recommend this cleaners for wash and fold services. Please read below for more details. Pros: Friendly staff, convenient drive thru service Cons: Too expensive for the level of service, quality of their wash/fold services I was hoping to find a reliable wash and fold service in the Orange, TX area because the temporary place I am staying at does not have a washer and dryer hookup. Other places seemed a little more outdated, so I was hopeful just based upon first impressions. The staff is friendly enough and the drive thru is very convenient. The problem is, they charge $1.50 per pound (I spent $70!!) for such poor quality of service. I could tell my clothes were washed, however, I had to spend time refolding most of my clothes! My socks and undergarments were tossed into the

I dropped off a new, white dress on Wednesday, May 27, 2020. The dress was for my daughters Confirmation ceremony on Sunday. When I picked it up Thursday, it had blue stains on it! The owner, Keith Wallace, was called and told about the situation. He said he would pick up the dress and have it laundered again. I called back Friday morning to check on the progress. The attendant said Keith had NOT picked up the dress! Another attendant also called to remind him the dress needed to be ready for Sunday. At that point a message was relayed to me that Keith said the area that launders clothes does not operate on Friday and can’t operate for one dress. His solution was for my daughter to wear a gown over the dress. I told the attendant it’s a Confirmation ceremony not a graduation. The

With a name like RELIABLE Dry Cleaners you would hope for some amount of Reliability. That has not been the case with these folks for going on two years now. I continue to give them chances based on the AMAZING customer service I receive from the young lady who works mornings, but that's about as far as things go. I have literally waited WEEKS for items that were promised within 24 hours. Un-Reliable Dry Cleaners are what the are. UPDATE: was told by several people to give them "one more chance". Dropped 5 shirts and 5 pairs of slacks off on Friday morning at 7:00am. Was told I could pick them up Monday by 5:00pm. Here we are, Monday. Slacks are done, but my shirts haven't been touched yet. I'm glad I just gave them $30. Its the last cent they will ever collect from me.

The WORST service i have EVER used! I dropped off 3 coats to be dry cleaned and was told they would be ready by 5 the next day. When I showed up 2 days later they still were not ready. I was told i would not have to pay once I was finally able to pick up. 11 days later they were finally ready but the manager refused to give them to me for free.