Reliance Plumbing Sewer & Drainage, Inc.

The plumbers who serviced me were on time friendly and confident. They knew what the feeding. They replaced my 20 year old tankless water heater and made sure it was up to current codes which required a new vent. The water heater works fine. They cleaned up afterward. Nice guys. I’d call them again in a heartbeat.

John Holden from Reliance Plumbing came out for a sewer line camera inspection and was outstanding. He was friendly, extremely knowledgeable, and—most importantly—gave me the strong feeling that he was being completely honest. I had a ton of questions and he patiently answered every single one in detail, explaining everything he was seeing on the camera in real time. Afterward, he walked me through all my options without any pressure and gave me his genuine recommendation. I’ve recently moved to the area and have already dealt with a few other plumbers/companies. My experience with John and Reliance has been the best by far.

Reliance Plumbing has provided services to us for many years. Most recently they installed a commercial water heater. Assigned technician, John is always pleasure to work with, he is knowledgeable, professional, and goes over and beyond to meet expectations.

We discovered a leaking toilet on Friday evening. Our usual plumber wasn't available and so we called Reliance. Alex arrived first thing on Saturday morning. At first we were presented with pretty costly scenarios to fix the problem. However, in the end, Alex was able to fix the leaking toilet at a significantly lower cost than we were expecting. He also took care of a couple of other small plumbing issues in our bathroom. Alex was punctual and friendly. We don't know how cost compares, especially since we paid a premium for a weekend visit. However, we were satisfied with Alex's work and appreciated the availability to service our plumbing issue on a Saturday morning.

We had Reliance out last week and couldn’t be happier with the experience or the workmanship. After a frustrating visit from another well-known plumbing company in the area that spent hours without fixing our sewer issue—and left us with a HUGE bill—we were referred to Reliance. Alex arrived, identified the problem within minutes, and clearly laid out three options with fair pricing. His crew came out, dug in our crawl space, replaced the broken sewer line, and backfilled everything professionally. We received several quotes before choosing Reliance. Although Reliance wasn't the cheapest, they were transparent, straightforward, and confident in the work that needed to be done. Many others had service call fees or vague “it may cost more” estimates, while Reliance gave us clarity from th