Renewal by Andersen - Eugene, OR

Jesus, Brandon Carlos,and Braulio were a great team who communicated throughout the complete process. Our project results were beautiful and flawless. I would be remiss if I didn’t mention Diego their sales representative. He was attentive throughout by making sure that we were completely satisfied and happy with the results. All in all, I would like to say that Renewal By Andersen‘s send us the best team. I couldn’t have asked for better. Thank you so much. We will highly recommend Renewal By Andersen’s to family and friends.

I got a quote today by Dave Westfall. He was extremely respectful and knowledgeable about the product and was not interested in giving a sales pitch while making his measurements and getting me the quote. It was the first quote I had gotten on this project that didn't feel disingenuous. I cannot stress enough how nice the experience was compared to what I've had to deal with. I highly recommend that if you get a quote to request Dave as he made the process much more bearable than other individuals that have dealt with through different companies.

Inatall Services techs are the best to work with and very professional. Did 8 windows and one big slidding door in 2 days

BUYER BEWARE! Hard sell by the salesman and after agreeing to the overpriced door because "it will be of superior quality", we're sorely disappointed. Wood on threshold was chipped but the installers used it anyway; joints have huge spaces, and the screw marks at the top are an eyesore (and NOT what the brochure showed). DO NOT SPEND THE EXTRA MONEY, the quality is poor, and you will pay double what a builder/handyman could do it for.

DO NOT buy from them. I unfortunately was a new homeowner who didn't know better, and I was DESPERATE during a 100 degree + week long heatwave with original windows from the 70s and animals to keep comfortable. They came in pretending to have a wonderful sale going on and told me I had to decide today or the deal wouldn't be on the table anymore (first red flag). The cost for 4 ground level windows came to 11k financed. They didn't explain details about the windows so I ended up with windows that don't have a safety locking feature to be able to have them cracked open without an intruder able to get in. They open on both sides so it's literally impossible and a stick in the window doesn't do anything because someone can open the other side and remove the stick. So all summer I had an AC ho