Renewal by Andersen Window Replacement

I want the name of the salesperson whom is either uneducated re: the renewal by Andersen product line or he decided it was a great idea to lie to his consumers. I also want the names of the installers, the primary or appeared to have been the primary foreman, who also was completely unaware of what had arrived to our home for installation or he too may have chosen to lie, re: the entry doors to our home not being furnished with same key entry for which we had ordered and paid for, even though the morning he had arrived, I took the time to have a conversation with him, stating if it was not same key entry on the doors, I did NOT want them installed. He assured me, they were one key for both doors. After they installed them, they only then notified me, they were wrong, thinking an apology wo

I find it deceptive that their marketing strategy involves sending mass-printed mail designed to look like a handwritten, signed note. This tactic is predatory, particularly older individuals who may have difficulty seeing or recognizing the difference.

Typical high pressure sales company. Insist on coming to your home, wasting more than an hour of your time and then offer you a 20 percent off deal if you sign up then and there. On our 4 bedroom, two-story home, the price was $52,000. I almost fell out of my chair. Total rip off.

The installers were very professional and on time. They were very clean and considerate. I noticed a difference hours after the windows were installed.

Extremely unprofessional. Short little bald guy installer thinks he's a tuff guy and threatens people on job site. Absolutely discussed.