Renewing The Home Services LLC

It’s been 6 months since install. They promised a 1 year warranty with repairs at 3 mo and 1yrs. I called after 3mo. No responses to emails and voicemails. Finally their glass subcontractor called unannounced and swapped out a chipped door. A few weeks later Randy calls and says he’ll be by tomorrow. He adds grout on top of grout (not a repair) and tells me he cannot fix several of the tile issues because that would be “too big of a job” and he’d have to get approval. He leaves without telling me and I text and call multiple times with no response. See pictures attached. Randy told me the “apprentice” who happens to be co-owners son did all the bathroom tile work. I cannot show in a picture but there are lumps in the shower floor. The black hexagonal tiles are askew because “it’s difficult

Had a major remodel done at our house with 2 bathrooms. Nathan came in unlike the other contractors and started getting a plan in place to rip everything out to the studs and figure out what we wanted. At the time it was the best we had seen, and we signed a contract for the work. It took some time before renovations started but as promised we had 2 contractors come out to do the job. It took 2 months to finish. During that time, we had a good experience with the workers and what was being done. If there were changes that needed to happen, they were open to the changes, and we got them put in. With that said, the changes were pricey. Towards the end of the job, we felt the workers were trying to finish quickly and missed some finishing touches. We still have some trim work that was never

We had Steve and his crew remodel our entire basement, basement bathroom. mudroom and main shower. Everything was exactly as promised and everyone was very professional. The crew was on site when they said they would be there and even came over on a Saturday to fix a few small things we did not have on our list to get our house ready for to put on the market. They were respectful of our home and our family while they were there. Because of the work they did we sold our house quickly and were able to buy our new home, which they will be doing more work for us very soon. We were so impressed that we referred our very good friends to them who will be having there home remodeled by Steve, Shay and crew in February. Thanks for everything, you are true craftsmen!!!

Tremendously Over-priced for the Quality of Work The best thing I can say about this company is that they were very friendly and helpful, when you are able to contact them. --Slow and Poor Communication-- We set up our bathroom remodel on August 22nd 2015. We were given a starting date estimate of late October; an understandable 2 month wait for the project to begin. The end of October came and went, however, with no information from them. We began contacting them early and mid-November, however our emails and telephone calls went largely unanswered. I was half convinced they had taken our deposit and ran with the money. Eventually, we did get a response mentioning that other projects had taken longer than expected and we were now scheduled for some time mid-December. Mid-December roll

While the project wasn't perfect, it was pretty downright good! I love the color pallet of everything and the design works quite well. I've had numerous unsolicited compliments on the whole project. The cabinets that I got, while not custom made are quite good and the kitchen design was based on their sizes, so I guess I have custom made kitchen! I did request soft close doors and drawers and pull-out shelves on the lower cabinets. I highly recommend this! It costs more, but it's worth it! My biggest problem now is, I have so much cabinet space I don't know where to put all my stuff! I almost need someone to help organize my stuff and store it or get rid of it! If I have any post observations, it would be based on design issues that have popped up. After you get something new, you have a b