Renn Building Products

We’ve worked with Renn Building Products for several years and they continue to be one of our most reliable insulation crews. Their work is consistently solid, they show up when they say they will, and they always get the job done right. Highly recommend their team!

They sprayed both of my attics in 2020 for $5000. There is a wall they did not spray in one of the attics and since they did not spray it - I have an issue with condensation from outside to this area (causing a pocket where moisture is getting trapped). I'm not the professional. It's not my responsibility to know where to spray and not spray. Lee should have noticed this would cause an issue over time but no one told us. I've had 2 roofing companies look at my roof and there is no issue with my roof. This issue is caused by condensation from 2 different temps meeting because they didn't spray this section. Lee and the general manager won't even come look at my issue to fully understand what I'm saying to them. He said it's over 2 years there's nothing they are willing to do. BEWAR

We purchased a newly built home the latter part of 2017 and Renn Building Products was subcontracted by the developer to do the guttering. After being in the home for awhile we noticed huge crevices in one of the side yards and realized that the water gushing from the gutter on that side was causing the problem. I called Renn 5/14/17, spoke with a female person, explained my issue and was told that the sales person for this area would contact me and discuss changing the direction of the flow. After (4) days and not hearing from anyone, I called Renn again on 5/17/17, spoke with the same female person who apologized for the lack of follow up and said that my info would be given to the sales person again. Well, it's 5/20/17 and no word. Guess the sales person was in an episode of "Gone With

Terrible customer service. Our builder choose Renn Building Products to install our closets. One side of our closet fell. Called for a quote and to schedule a repair. Two days later the sales person "texted me" saying my property was out of warranty and the repair would be $250. I asked for clarity on why ONE SHELF ( 4 SCREWS) would cost $250. Received another text message back saying, "I will call around and see who can come after hours". Never heard back. Never asked for a free job or after hours. Just asked why this SIMPLE job would cost $250. Clearly they do not want or need my business. We went elsewhere. The whole interaction was a waste of my unlimited text messaging.

Someone once said there are two challenges for every company - sales and everything else. Called the company twice and both times no sales person called me back. The question isn't if I am going to buy, but with who. Clearly, Renn doesn't need my business. Onward.