Rentokil

This place is a SCAM they take thousands of dollars and do absolutely nothing! They’ve allowed a serious mice infestation to happen and continue now for MONTHS. They take their monthly payment and never actually come out, when trying to reach anyone to resolve this issue NO ONE WILL CONTACT YOU! DO NOT USE THIS COMPANY, YOU WILL BE THROWING AWAY MONEY AND HAVE SERIOUS PEST ISSUES! Rentokil, you are the worst and have the WORST customer service with absolutely no accountability!! You will be sued for the constant breach of contract, I am surprised you haven’t been already!!

Very poor customer service. They tell you one thing on the phone and then after you hang up you find out on the follow-up. They did nothing. They don't seem to care they bought out. Ehrlich and the service has been horrible. Horrible horrible and I can't get hold any managers to resolve my issue. I've been a customer of Ehrlich since 1987. It is now in Jeopardy due to this new company buying and they're poor poor poor customer service

I have been a commercial customer of Rentokil for over 12 years. Rentokil has been outstanding in every respect. Their team is consistently timely, professional, and extremely well-organized. During a recent compliance review at our facility, their documentation and procedures were flawless — everything was up-to-date, easy to follow, and contributed to a completely seamless audit process. A special mention goes to Olivier, our technician. His thorough preparation, attention to detail, and knowledge of our pest control program were evident throughout. He was proactive, courteous, and made what could have been a stressful review a smooth success. His work was instrumental in our achieving full compliance with zero findings. Highly recommend Rentokil and especially Olivier — a true profes

If I could leave no stars, I would. Our company received a check for an invoice for our company, but no other information. Well, they are not in our system and the invoice does not match anything in our system to apply the payment to. I reached out and spoke w/ Andrea. I explained we did not have service w/ them and we are listed as their vendor and we received a payment, but we needed further information to process it for them. She requested our information, which I gave. She came back and stated she did not see our location for services. I again told her we did not use them, but we were listed as their vendor as in we provide the service to them. She told me she could not help me unless we were in their system for service. I asked if there was an accounts payable office I could speak to

Do not get stuck into signing anything with this company. They’re expensive and don’t show up as they promise. Excuses when you complain about treatments not working. If you try to cancel service good luck! Would never do business with these people again.