Resolve Pest Solutions

I’m not sure Resolve Pest Solutions is even a legitimate business or that the positive reviews aren’t all from Mike’s family and friends. We rent, so we went through our landlord to handle a pest issue. We would otherwise have never chosen Resolve given the other reviews with similar experiences. At first, we were told the inspection would happen “after 3:00 PM.” A few hours later our landlord updates us and says that Mike will be coming out at 5:00 PM. By 5:30, we’ve heard nothing and Mike hasn’t arrived. We contact our landlord, who informs us Mike will be coming at 6:00 PM and he’s finishing a job nearby. Sure enough 6:00 PM rolls around and no word from Mike. He just no-shows. Our landlord said he called her back three hours later at 9:00 PM and rescheduled for two full days later at 6

My landlord uses this company and Mike was the one working with me the tenant as my landlord was out of town. Mike is extremely unprofessional, incompetent, and lacks basic project management skills. He forgot to show up for the diagnostic, so we rescheduled and he showed up extremely late for it. The result of his diagnosis was to patch a sewer line. This was a 1 week job and I had to inform him what has been done as he had no clue what his crew was doing. He also did not keep up his end of the deal and remove subsequent rats that come after the job, and the one that he did, he left a blood stain that he did not bother to clean. Fast forward a few months and the rat problem comes back. My landlord asks me to work with him as she is out of town. He bails on his appointments and then eventu

I own a property management company in Chicago with a little over 2,000 units under management. Mike is always helpful and keeps our properties pest free. They actually find out what the cause of any issues are and send proposals and videos. I highly recommend them!

We have used Resolve Pest Solutions twice and been very satisfied both times with the experiences and outcomes. Initially, we called them about a rat issue. The critters were coming in through an ancient unused drainage pipe in the basement. Unlike the other services we contacted, which never attempted to identify the source of the problem, Resolve thoroughly inspected the basement and found the means of entry. They closed off the pipe to stop further migration, placed traps and our problem was solved. The price was fair and they were very responsive to concerns about using any sort of poison in a house with young children. We also used the company for a bed bug scare in a rental unit. No bugs were found on the premises, but after treating the unit, Resolve came back twice to inspect,

Three years ago, after seeing multiple rats running through our yard, and even catching one in a snap trap, we called Resolve. They installed a "rat barrier" around the interior perimeter of our yard, and guaranteed no rats for 3 years (it worked -- knock on wood that it continues!). More recently, they came out to investigate what looked like a sinkhole, indicating rat activity from a different source. Resolve drilled through our concrete, sent photos and video of the damaged downspout below, then made all the necessary repairs and replaced the concrete. These guys are great and know what they're doing!