Restoration 1 of Cary

Restoration 1 of Cary was amazing after our recent basement flood. Brendan showed up immediately after the call and began assessing the damage. Within an hour of the assessment, Terry and Connor were moving totes and cleaning up all the excess water. By the afternoon, they had all the water cleaned up, fans in place, and assured us within a few days we would be back to normal. That is exactly what happened. Austin came on Friday to check humidity levels and determined we needed a few more days of drying. On Monday, Terry and Connor came back and collected their equipment and put everything back in its place. Last Wednesday, we were devastated with all the water and today, it is like nothing happened. Our losses were minimal, but the team inventoried everything they determined was n

Thank you SO SO much to you and your team for an incredible, speedy response and fantastic work in getting our crisis under control and addressed. When a pipe broke over our collection and water ran for five hours, I thought we would be dealing with the aftermath for a long time. However, your swift and organized response meant we were able to get the carpet reinstalled and all furniture moved back into place just 8 days after the disaster - with minimal impact to operations. I hope to never have to deal with an issue like this one again, but if I do, I will not hesitate to reach out to you and your team. (I am posting on behalf of an organization for a commercial cleanup.)

If you're looking for a professional and thoughtful company, I highly recommend Restoration 1 out of Cary. Terry came out recently and was absolutely outstanding. He took the time to walk me through everything he did, explained the process clearly, and provided honest, thorough recommendations. It was a great experience from start to finish, and I wouldn’t hesitate to refer them to others. Thank you again Terry!

Great company, came out in a timely manner and made sure they did all they could to ensure my home was dry after freezing pipes burst. Terry, Conner, and Austin were very courteous, explained everything that was going on, answered my questions, worked with my schedule, helped me move large furniture upstairs, and did quick and efficient work. They even shoveled my driveway one snowy day and brought out my garbage cans when they were buried in the garage that was being worked on. They go above and beyond to help - highly recommend.

I very rarely write reviews but I would be remiss to not write one this time because I give Restoration 1 of Cary 10 thumbs up! They are very professional, kind, patient, honest, caring, accommodating, flexible, understanding, and extremely knowledgeable. They think outside the box, to try to meet each customer's unique restoration needs. I can honestly say their warm and friendly demeanor make you feel like they are treating you like family. You can tell they truly care and are always eager to help. Their inspection, report, and explanation to answering the customer's questions is impressive. I highly recommend Brenden Crotty from Restoration 1 of Cary for all your water, fire, mold, Restoration/inspection needs! I have never found anyone else in the mold business that I trust, besides Br