Restoration Solutions

I cannot rate Jim Thurber from Restoration Solutions high enough (I wish there were 100 stars I could give). We had a major flood throughout our entire house. We were extremely unhappy with the restoration company recommended by our insurance, we looked at many restoration companies that did not impress us, and luckily were finally given a referral to Restoration Solutions. Jim assessed our somewhat difficult project and gave us ideas for solutions that other companies did not. He was involved and proactive about every step of the project. Jim was in constant contact with us regarding everything going on, if we ever needed him he was easy to reach (day, night, even on weekends). All of the workers who came to our home were professional, responsible, and respectful of our home. Every

Kevin came out to evaluate water damage from a water pipe leak in a bathroom ceiling. He spent a fair amount of time looking for residual water and inspected the area thoroughly. He was prompt and courteous and provided fair and honest advice. He even took a bit off the stated consult fee since he didn't need to be here long. I was impressed that he didn't try to force a bunch of unneeded repairs on me just to get some work.

We had a slab leak which resulted in quite a bit of damage to our flooring and carpeting. Jim Thurber, from Restoration Solutions, provided a competitive quote and was able to start work the following week. The flooring we chose to replace our damaged flooring was on back order. Once the flooring was in stock, the RS team started work a couple of days later and finished a day earlier than planned. The quality of the work is excellent and the construction personnel completing the work were professional, friendly and very hard working. We highly recommend Restoration Solutions!

I have waited a while to write this review for this company, because the owner Tooraj threatened my family and our home. I originally hired this company to be the general contractor for my parents house in San Diego. They had a small pipe burst in the bathroom, so we need the walls to be cut, redone, kitchen needed to be redone, and the floors. They strung us along for 4 months, nothing was repaired in the house and our insurance demanded that the company get in touch with them since we were living in another rental at the time. After 6 months, they installed cabinets that were bent, weren't mounted on the wall and the worst possible quality we had every seen. The floors were still undone, the texture of our walls was so bad they had to make corrections for twice. The cabinets were fallin

I can't speak highly enough of Jim Thurber (project manager) and his entire team of subcontractors at helping my wife and I turn a very frustrating situation (pipe leak/water damage in kitchen) to something really awesome, a fully remodeled kitchen. Jim is a very friendly guy who is great to talk to and gets the job done. Firstly, I had a bad experience with a previous plumbing contractor, and Jim and his team have restored my faith in finding quality and honest contractors to work with. I will definitely be keeping his contact information for any future projects that my wife and I want to have done. I was referred to Restoration Solutions through my homeowner's insurance (AAA) when I started my water damage claim. Jim came out and performed his estimate and was very upfront and honest w